Latisha Marshall
Warehouse Worker/ DSP DRIVER
Riverside,CA
Summary
My work background is consist of customer service with the successful use of soft skills. in customer service like. Problem solving with customer for satisfaction, maintain a detailed and updated customer account for companies record, maintained a professional attitude and mind set when things got hectic. Also organization with my work spaces to maintain a clean and functional work space to maximize space and speed for my shift. This also came in handy for my team mates for the shifts the following day.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DSP DRIVER
AMAZON/ PROLIFIC LOGISTIC
Bloomington, CA
07.2022 - Current
- Loading and Unloading truck/van in a fast-pace enviornment
- Maintning oragnization on the road to maximize speed and accuracy upon each delivery
- Using time management during the shift to ensure that all packages are delivered at reasonable times
- Keeping constant documentation of vehicle that I was assigned packages that are in my possession.
- Keep a clean work vehicle for that next shift
- Observing safe driving practices at all times on-the-road or in the warehouse
- Following up on job applications for position.
- Screening potential applicants for qualifications for the position
- Setting up interviews with potential employees
- Sending out emails for interviews to each individual that has passed screening
- Assisting in the interview process to give the candidates the expectation of the job and answering any and all question for them.
Relief Manager
Public Storage
Irvine, CA
11.2020
- Maintain positive customer relations at all times - Provide tours of rental units to potential customers - Maintain excellent property cleanliness standards - Accurately maintain records of customer accounts - Effective and clear documentation of all business and security concern during each shift.
Kitchen Volunteer
Shelter of Tustin
Tustin, CA.
02.2019
- Maintain sanitation, health, and safety standards in work area - Followed work orders as assigned and where needed - Assisted in supplies management, unloading and proper storage of supplies - Operated large volume cooking equipment, such as grills and deep fat fryers - Clean and restock work stations regularly
Customer Service Representative
08.2016 - 12.2017
- Provided excellent customer service through calls received at the company - Provide messages and transferred calls when appropriate - Ensure that customer needs were met and that issues were resolved
- Maintain accurate records of customer interactions and transactions, recorded details of inquiries as well as actions taken
Residential Specialist
The Arc of San Diego
San Diego, CA
03.2016 - 05.2017
- Instruct and guide clients with developmental disabilities on life skills such as personal hygiene, household cleanliness, and proper nutrition - Provide assistance with treatment plan development along side other professionals involved with client - Maintain client records as to progress on treatment plan and changes in client
Education
Associates Degree - Criminal Justice
Remington College
Skills
Microsoft Office, highly proficient in word processingExcellent time management and critical thinking skillsAcquired sensitivity to complex problemsExemplary customer serviceAccomplished communication and decision-making skillsFood prep, sanitation, and food service experienceShipping loading and unloading
Certification
DOT Certified
Timeline
DOT Certified
10-2022
DSP DRIVER
AMAZON/ PROLIFIC LOGISTIC
07.2022 - Current
Relief Manager
Public Storage
11.2020
Kitchen Volunteer
Shelter of Tustin
02.2019
Customer Service Representative
08.2016 - 12.2017
Residential Specialist
The Arc of San Diego
03.2016 - 05.2017
Associates Degree - Criminal Justice
Remington College