Latisha Rodriguez
Ayana Laurent
Morrisville,United States
2
Languages
1
Certification
24
years of professional experience
Motivated and dependable professional with over 15 years of customer service experience. Bilingual, patient, and a natural leader with a proven ability to enhance team performance and contribute to company success. Eager to join a dynamic organization where I can leverage my skills, gain new experiences, and positively represent the company’s values and reputation.
Work History
Nanny
6 Months- Delivered full-time childcare for infant/toddler, supporting daily routines and implementing age-appropriate activities to promote development.
- Provide full-time childcare for infant/toddler, including daily routines, age-appropriate activities, feeding, and diapering.
- Coordinated with parents on schedules and childcare plans, documenting developmental progress and maintaining open communication to ensure alignment.
- Ensure child safety, manage light household tasks related to childcare, and arrange transportation for appointments and activities.
Lead Teacher- Infant Room
1 Year 4 Months- Planned and implemented age-appropriate activities supporting cognitive, social, emotional, and motor development.
- Fostered a nurturing classroom environment through active engagement and play-based learning.
- Monitored developmental progress and tailored lesson plans to support individual growth.
- Ensured safe, clean, and organized classroom while overseeing support staff performance.
- Communicated regularly with parents and led parent-teacher conferences.
- Facilitated daily care routines and kept precise records and assessments to track student development.
- Ensured full compliance with health, safety, and program regulations.
Access Specialist – Primary Care
6 Months- Scheduled, rescheduled, and canceled patient appointments across multiple clinical locations.
- Coordinated care, ensuring clear communication among patients, providers, and departments to enhance patient experience.
- Assessed patient needs, resolved conflicts, and ensured high-quality service.
- Utilized EPIC, Cadence, and telephony systems to streamline scheduling and optimize workflow efficiency.
- Verified insurance, initiated eligibility checks, and discussed financial obligations to facilitate access to care.
- Maintained compliance with registration and patient data privacy standards.
- Met performance goals for call quality, productivity, and service accuracy.
Patient Care Technician (PCT)
2 Years 8 Months- Supported registered nurse in delivering direct and indirect patient care to enhance overall patient experience.
- Aided patients with dressing, bathing, and eating to promote comfort and dignity.
- Conducted electrocardiograms to assess heart activity in patients.
- Collected non-invasive body fluid; specimens.
- Measured and recorded patients' vital signs including temperature, pulse, and blood pressure.
- Performed clerical tasks including transcription, record keeping, departmental communication, and phlebotomy to ensure efficient operation of healthcare services.
- Provided clerical support including transcription, record keeping, departmental communication, phlebotomy.
Anesthesia Technician
1 Year 5 Months- Anesthesia technicians assist anesthesiologists, nurses, and other medical staff working on anesthesia teams.
- Executed tasks requested by the anesthesiologist or nurse during anesthesia procedures.
- Cleaned, maintained, and prepared anesthesia equipment for surgical procedures, ensuring readiness and safety.
- They also run labs, Collected blood samples for laboratory analysis., and Retrieved necessary medications for patient care..
- Set up all necessary machines for urgent cases in the OR, facilitating timely responses during emergencies.
Critical Care Technician
2 Years 6 Months- Supported registered nurse in delivering comprehensive patient care and ensuring smooth operational flow.
- Took vital signs.
- Conducted electrocardiograms to monitor heart activity.
- Collected non-invasive body fluid; specimens.
- Measured and recorded patients' vital signs including temperature, pulse, and blood pressure.
- Facilitated clerical functions including transcription, record keeping, and departmental communication to enhance workflow.
- Monitored patients and provided compassionate post-mortem and hospice care.
Externship
3 Months- Greeted and assisted patients, verified medication accuracy, and documented changes to ensure patient safety.
- Took vitals, prepared them for their doctor visit, as well as prepared examination rooms.
- Assisted the physician with documenting diagnosis, and soap notes for patient utilizing Care360.
- Administered Electronic spirometry and pulmonary function testing.
- Accurately completed electrocardiograms (EKG's).
- Accompanied physician to provide care for patients in nursing homes and assisted living facilities, enhancing patient access to medical services.
- Accurately completed electrocardiograms (EKGs).
- Administered electronic spirometry and pulmonary function testing to support accurate diagnosis and treatment planning.
Program Associate
1 Year- Supported youth with intellectual/developmental disabilities, Autism, and brain injuries in achieving personal development goals.
- Facilitated daytime activities for youth, promoting personal hygiene, life skills, and appropriate behavior in school and home environments.
- Assisted with daily goals, including washing clothes, grocery shopping, chores, homework, and various outing activities.
Crew Leader
8 Years- Responsible for deposits of up to $8000.00 for 2 different locations.
- Managed store keys for two locations and served as shift runner.
- Managed all daily and weekly sales paperwork.
- Handled cash deposits up to $8000 for two locations, ensuring accurate financial reporting.
- Coordinated scheduling and training for new and seasonal employees.
- Assisted in closing down multiple locations in New Jersey and Pennsylvania.
Education
Certification - EKG Technician, PCT Technician, Phlebotomy Technician
- School of Nursing
High school diploma
Skills
Critical Care Experience / Epic
Phlebotomy / Venipuncture
Customer Service / Team Leadership
Great Communicator / Bilingual (english/ spanish)
Reliable / Trustworthy
Certification
- Certified Phlebotomist
- Certified EKG Technician
- Certified Patient Care Technician
- Basic Life Support (BLS), Nov 2026
- CPR Certification
Languages
Spanish
English
Timeline
Nanny
Ayana Laurent
02.2026 - CurrentRead More
Lead Teacher- Infant Room
Kindercare, Knowledge Beginning
10.2024 - 02.2026Read More
Access Specialist – Primary Care
Duke University Health System
03.2023 - 09.2023Read More
Anesthesia Technician
Cooper University Hospital
06.2019 - 11.2020Read More
Patient Care Technician (PCT)
Virtua Memorial Hospital
10.2018 - 06.2021Read More
Critical Care Technician
Cooper University Hospital
11.2015 - 05.2018Read More
Externship
TLC Healthcare
12.2014 - 03.2015Read More
Program Associate
Bancroft Neurohealth
01.2010 - 01.2011Read More
Crew Leader
Cinnabon
01.2003 - 01.2011Read More
Camden Academy Charter High School
High school diploma
Read More
Shaw University
from School of Nursing
Read More
Merit Training Institute
Certification from EKG Technician, PCT Technician, Phlebotomy Technician
Read More