Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Latisha Melissa Ross

Summary

Versatile Merchandising Professional with a background of successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Merchandising Operations Analyst

Lowe's Companies Inc
10.2022 - Current
  • Identify project goals, objectives, and scope and create a plan that outlines the tasks, timelines, and resources required.
  • Create and facilitate learning and development for Internal teams and Vendors.
  • Collaborate with Subject Matter Experts to deliver quality training materials sessions and webinars.
  • Assessed operational performance to identify areas for improvement.
  • Communicate with the project team and stakeholders, manage risks and issues, and monitor progress to ensure that the project stays on track.

Sr. Specialist, Vendor Management

Lowe's Companies Inc
10.2019 - Current
  • Delivered weekly, monthly, quarterly reports for Brand Validation and Syndigo Onboarding Metrics.
  • US Brand Counterpart for Brand Validation and Syndigo Onboarding for the Lowe's Bengaluru Team.
  • Conducted independent technical reviews of current processes and records to proactively identify and correct process and system issues.
  • Pioneered SOPs to streamline item setup processes, SLA tracker standardization, and tracker audit for the Lowe's Bengaluru Team.
  • Partnered with the Enterprise Item Operations Support Team to provide vendor updates within the Item Management Application.



Territory Account Representative

OneBlood
03.2019 - 10.2019
  • Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
  • Determined appropriate marketing, promotional materials and programs needed to run successful blood donor recruitment programs within assigned territories.
  • Executed scheduling of blood drives while leveraging established budgets, technologies, and channels to help support the most efficient and effective blood drives for the community.

Business Manager

Chanel
05.2017 - 02.2019
  • Communicated extensive product knowledge while training and motivating fellow team members to meet goals.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Assisted with hiring process and training of new employees.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.

Merchandising Assistant of Grocery & Prepared Foods

Family Dollar
06.2015 - 03.2017
  • Coordinated with Vendors and business partners to finalize new product information, pricing, descriptions, and other various items of information needed to assemble up-to-date product details.
  • Audited product samples prior to shipment to ensure within compliance of Family Dollar guidelines.
  • Utilized various tools such as Nielsen Spaceman, Oracle, Retek, Storis and Aptaris/Pro3 for marketing projects, scan allowances, resets and deletions while also performing various data entry functions and developing recurring analysis within weekly and Quarterly reports.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
  • Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.

Business Manager

Laura Mercier Cosmetics
06.2012 - 06.2015
  • Optimized stock and assortment levels, maintaining standards for compelling visual presentation.
  • Fostered a positive work environment through effective and proactive leadership while motivating others to achieve their individual and team goals.
  • Effectively managed counter events while developing strong relationships with clients and team members.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with hiring process and training of new employees.

Education

Bachelor of Arts -

Winthrop University
Rock Hill, South Carolina
2009

Skills

  • Data Analysis
  • Item Maintenance
  • Item Management
  • Vendor Management
  • Project Management
  • Customer Experience
  • Merchandising Operations
  • Business Process Improvement

Certification

  • Essentials of Project Management, Louisiana State University - August 2023

Timeline

Merchandising Operations Analyst

Lowe's Companies Inc
10.2022 - Current

Sr. Specialist, Vendor Management

Lowe's Companies Inc
10.2019 - Current

Territory Account Representative

OneBlood
03.2019 - 10.2019

Business Manager

Chanel
05.2017 - 02.2019

Merchandising Assistant of Grocery & Prepared Foods

Family Dollar
06.2015 - 03.2017

Business Manager

Laura Mercier Cosmetics
06.2012 - 06.2015

Bachelor of Arts -

Winthrop University
Latisha Melissa Ross