LaTisha Smith
Rex,GA
Summary
Results-driven Claims Adjuster with expertise in investigating, negotiating, and settling insurance claims. Proven ability to interpret complex policy language and determine coverage, successfully managing multiple cases with precision. Recognized for strong communication skills and analytical capabilities that effectively identify fraudulent claims, safeguarding company assets. Committed to enhancing operational efficiency and elevating customer satisfaction.
Overview
10
10
years of professional experience
Work History
Claim Adjuster
State Farm
Rex, GA
02.2020 - Current
- Reviewed policies to ensure compliance with state regulations and company guidelines.
- Managed special assignments from management, consistently meeting deadlines.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
- Investigated and evaluated property and casualty insurance claims to determine coverage and liability.
- Analyzed and determined fault in auto accidents based on evidence and applicable laws.
- Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
Talent Acquisition Manager
Labor Finders
Forest Park, GA
01.2016 - 02.2020
- Utilized applicant tracking systems to streamline candidate management processes.
- Conducted interviews and assessed candidate qualifications for various roles.
- Enhanced employer branding through targeted recruitment marketing initiatives.
- Consulted with hiring managers to further understand business requirements and inform pipeline development.
- Managed the onboarding process for new hires including paperwork completion, orientations.
- Developed job postings to attract qualified talent.
Education
Bachelor of Science - Psychology
Capella University
Minneapolis, MN05-2021
MBA - Project Management
Capella University
Minneapolis, MNSkills
- Claims investigation
- Policy analysis
- Liability assessment
- Report preparation
- Case management
- Customer relationship management
- Attention to detail
- Compliance knowledge
- [G199011] claims adjuster license
References
References available upon request.
Timeline
Claim Adjuster
State Farm
02.2020 - Current
Talent Acquisition Manager
Labor Finders
01.2016 - 02.2020
Bachelor of Science - Psychology
Capella University
MBA - Project Management
Capella University