Latisha Starkley
iQor
Aurora,CO
1
Language
1
Certification
2027
Years of experience
Work History
Superintendent
- Supervised site operations, coordinating subcontractors, schedules, and daily workflow to maintain project progress.
- Monitored safety compliance, enforcing jobsite standards and correcting hazards to support incident-free operations.
- Reviewed construction plans and specifications, resolving field conflicts and ensuring work matched project requirements.
- Coordinated inspections, permit requirements, and readiness checks to keep milestones on track.
- Communicated with project managers, trades, and vendors to align priorities and prevent delays.
- Managed material deliveries, equipment needs, and site logistics to maintain efficient jobsite organization.
- Tracked progress, documented issues, and prepared daily reports to support accurate project oversight.
- Directed subcontractor activities, maintaining quality control and ensuring consistent workmanship across project phases.
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Established successful procedures for day-to-day operations and long-term planning.
- Collaborated with architects, engineers, and contractors to achieve seamless project execution.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Maintained safety onsite and upheld all OSHA regulations by Action.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Enforced rigorous safety procedures during daily operations, creating a safe working environment for all personnel involved in the project''s execution process.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Resolved conflicts between staff and customers swiftly and professionally.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
- Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
- Optimized resource allocation to minimize delays and maximize project success.
- Managed Number workers when performing duties in line with local and national building codes in construction.
- Developed and maintained productive working relationships with internal and external stakeholders.
- Reduced truancy rates by developing and implementing effective attendance policies.
- Boosted staff morale and performance through effective leadership and professional development opportunities.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Investigated and reported on accidents, injuries and near-miss incidents.
Marketing Manager
- Managed social media accounts for optimal audience engagement and increased online presence.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Implemented customer feedback loops, refining marketing strategies for improved customer satisfaction.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Managed brand messaging, ensuring consistent positioning across sales materials and web content
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Trained junior marketing staff, elevating team capabilities and performance.
Marketing Manager
- Developed integrated marketing campaigns across digital, email, and social channels
- Managed brand messaging, ensuring consistent positioning across sales materials and web content
- Analyzed campaign performance and refined strategies using engagement and conversion data
- Coordinated content creation with designers, writers, and external vendors
- Optimized lead generation efforts through targeted audience segmentation and campaign testing
- Supported product launches with go-to-market planning and promotional collateral
- Collaborated with sales teams to align messaging, improve pipeline support, and strengthen customer outreach
- Maintained marketing calendars, budgets, and reporting for timely execution
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
- Trained junior marketing staff, elevating team capabilities and performance.
- Monitored competitor activities, adapting strategies to maintain competitive advantage.
- Increased customer engagement with creative content strategies, tailoring messages to target demographic preferences.
Super user/ jam clearer/ uis associate
3 Months- Operated production equipment to assemble, package, and inspect finished goods for quality compliance.
- Followed safety procedures and machine protocols to support incident-free operations.
- Cleaned work areas and equipment to maintain organized, efficient production space.
- Assisted team members with setup, changeovers, and routine production tasks.
- Operated [Number] machines proficiently and in compliance to safety standards.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
- Implemented best practices for material handling, contributing to reduced damage rates during transportation.
- Used equipment properly to avoid workplace hazards or injuries.
- Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Performed general equipment maintenance and repair to minimize downtime.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Merchandiser
6 Years 1 Month- I'm a traveling merchandiser I'm fairly new at it. I know how to read and execute the planograms etc...
- I am still learning but I’m a quick learner.
Agent/Customer Service
8 Years 1 Month- Call representative helps customers with basic troubleshooting setting appointments installation support bill payment and ordering equipment movies and more
Key Holder/Sales Lead
5 Months- Open and close store count registers make sure store is neat clean and organized make sure all product is out and full exhibit excellent customer service
LEAD STYLE ADVISOR/KEYHOLDER
1 Year- Cash Handling
- Open/Close Store
- Marketing
- Backroom Organization
- Maintained and ordered stock.
- Complied and reported daily information.
SALES REPRESENTATIVE
4 Years 8 Months- Greeting customers
- Technical support
- Cashier
- Customer service
- Answering phones
- Activating phones
- Making and receiving payments
- Keeping a clean work station/place
Education
Bachelor of Science - Computer Science And Engineering
GED
Skills
CASH HANDLING (8 years)
TYPING (4 years)
EXCEL (2 years)
MICROSOFT OFFICE (10+ years)
HIGHLY ORGANIZED (10+ years)
Sales (10+ years)
Management (6 years)
Merchandising (3 years)
Marketing (3 years)
Cash (8 years)
Organizational Skills (10+ years)
Customer Service (10+ years)
POS (3 years)
CSR (Less than 1 year)
Customer Care (9 years)
Call Center (Less than 1 year)
Customer Support
Housekeeping
Cleaning
Time Management
Hospitality
Retail sales
Communications
Cash Register
Filing
Word
Microsoft Office (10+ years)
Administrative Experience (6 years)
Planograms
Technical Support
Pricing
Inventory Control
Store Management Experience
Retail Management
Freight Experience
Excellent communication and customer experience.
Highly organized
dedicated and responsible.
Typing skills (45wpm)
Excel
Microsoft Office and Power Point.
Ability to multitask.
Ability to problem solve.
Cash handling experience.
Demonstrates leadership abilities.
Personal Information
- Title: Store manager
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, October 2019 to Present
Assessments
- Conscientiousness — Highly Proficient
- January 2020
- Tendency to be well-organized, rule-abiding, and hard-working.
- Full results: Highly Proficient
- Sales: Influence & Negotiation — Proficient
- Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
- Full results: Proficient
- Personality: Sales Fit — Proficient
- August 2019
- Assesses personality traits that are important for sales roles.
- Attention to Detail — Completed
- May 2019
- Identifying differences in materials, following instructions, and detecting details among distracting information.
- Full results: Completed
- Customer Service Skills — Familiar
- Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
- Full results: Familiar
- Mechanical Skills: Monitoring — Proficient
- February 2020
- Monitoring machine indicators to determine appropriate functioning.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Languages
Spanish
Limited Working
Timeline
Super user/ jam clearer/ uis associate
Amazon
07.2026 - CurrentRead More
Merchandiser
Spar
09.2020 - CurrentRead More
Key Holder/Sales Lead
Dollar General
05.2019 - 10.2019Read More
Agent/Customer Service
iQor
09.2018 - CurrentRead More
LEAD STYLE ADVISOR/KEYHOLDER
Justice
01.2017 - 01.2018Read More
SALES REPRESENTATIVE
Airtce Wireless
12.2010 - 08.2015Read More
Meridian community college
GED
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Colorado Technical University
Bachelor of Science from Computer Science And Engineering
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