Latisha Steeps
1247 Bronx River. Bronx ,NY
Summary
Proven leader and effective problem-solver with a track record of enhancing customer satisfaction at Salvation Army Family Store. Excelled in multitasking and organizational tasks, significantly improving store operations and team performance. Skilled in customer service and relations, adept at fostering positive environments and achieving operational excellence. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
5
5
years of professional experience
Work History
Store Manager
Salvation Army Family Store
04.2020 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted in recruiting, hiring and training of team members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Overnight Stocker
Walmart
08.2019 - 04.2022
- Kept work areas neat, clean and free from debris.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
High School Diploma -
Brittain Academy
High Point, NC05-2010
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Store Manager
Salvation Army Family Store
04.2020 - 04.2024
Overnight Stocker
Walmart
08.2019 - 04.2022
High School Diploma -
Brittain Academy
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