Latisha White
Brooklyn,NY
Summary
Results-driven Director of Housekeeping with 15+ years of experience leading housekeeping teams in senior living, healthcare, and hospitality. Skilled in scheduling, mentoring, budget administration, and vendor coordination. Focused on safe, compliant operations and efficient service delivery.
Overview
17
17
years of professional experience
Work History
Director of Housekeeping
Sunrise Senior Luxury Living Inc.
New York, New York
11.2024 - 10.2026
- Directed housekeeping operations across Sunrise Senior Living resident rooms and common areas.
- Coordinated daily cleaning assignments for housekeeping team, ensuring coverage and adherence to quality standards.
- Monitored supply inventory for housekeeping carts, chemicals, and paper goods.
- Evaluated new products or technologies to improve operational processes and align with budget goals.
- Negotiated vendor contracts for laundry, carpet cleaning, and pest control services to secure favorable terms.
- Assisted in the recruitment process by interviewing candidates for open positions within the department.
- Responded to resident housekeeping requests with timely, courteous service.
Housekeeping Manager
Crothall Services
Brooklyn, New York
06.2022 - 10.2024
- Supervised Crothall Services environmental services staff in hospital housekeeping operations
- Scheduled daily cleaning assignments for patient rooms and common areas
- Trained housekeepers on infection control and proper sanitation procedures
- Inspected rooms, hallways, and restrooms for cleanliness and compliance
- Enforced safety standards and company cleaning procedures across assigned areas
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Housekeeping Manager
Health Services
Williamsburg, Virginia
03.2019 - 04.2022
- Maintained clean and sanitary living environment for residents.
- Inspected resident spaces for cleanliness, safety, and infection control standards.
- Responded to resident housekeeping requests with timely, courteous service.
- Assisted residents with meal setup, laundry, and room organization.
- Monitored common areas and reported safety concerns to housing leadership.
- Documented maintenance concerns and communicated issues to community leadership.
- Evaluated staff performance and delivered guidance to improve skills.
- Supported residents with daily living needs in residential living community.
Housekeeping Manager
Bluegreen Resorts
Williamsburg, Virginia
06.2016 - 03.2019
- Developed and implemented housekeeping policies and procedures, enhancing operational efficiency.
- Conducted quality control inspections for guest rooms and public areas to uphold service quality.
- Scheduled daily cleaning assignments for guest rooms and common areas to maintain cleanliness standards.
- Procured cleaning supplies, linens, and chemicals for daily operations.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Investigated incidents involving guests or employees that occurred within the hotel premises.
Housekeeping Supervisor
Quality Inn
Hopewell, Virginia
02.2010 - 01.2016
- Supervised housekeeping staff across guest rooms and public areas at Quality Inn.
- Coordinated daily room assignments and prioritized arrival-ready housekeeping tasks.
- Trained housekeeping associates on cleaning methods, safety, and guest service.
- Inspected rooms for cleanliness, supplies, and Quality Inn brand standards.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Enforced sanitation procedures for guest rooms, restrooms, and common spaces.
- Addressed guest requests and resolved room issues with prompt courtesy.
Education
Associate of Science - Human Services
John Tyler Community College
Chester, VAMedical Technology
University of Phoenix
Tempe, AZ10-2026
Skills
- Housekeeping operations
- Sanitation standards
- Infection control
- Cleaning techniques
- Cost management
- Financial oversight
- Vendor negotiations
- Scheduling coordination
- Staff scheduling
- Training and mentoring
- Regulatory compliance
- Team building
Timeline
Director of Housekeeping
Sunrise Senior Luxury Living Inc.
11.2024 - 10.2026
Housekeeping Manager
Crothall Services
06.2022 - 10.2024
Housekeeping Manager
Health Services
03.2019 - 04.2022
Housekeeping Manager
Bluegreen Resorts
06.2016 - 03.2019
Housekeeping Supervisor
Quality Inn
02.2010 - 01.2016
Associate of Science - Human Services
John Tyler Community College
Medical Technology
University of Phoenix