Lato Estrella
Redding,CA
Summary
Dynamic and results-oriented Shift Leader at McDonald's, adept at driving operational efficiency and fostering team collaboration. Proven ability in conflict resolution and multitasking, enhancing service quality and customer satisfaction. Demonstrated expertise in managing workflows while maintaining attention to detail, ensuring high standards in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Food Preparation Worker
Marvaick
09.2025 - Current
- Prepared ingredients by washing, chopping, and measuring for meal assembly
- Followed safety and sanitation guidelines to maintain a clean workspace.
- Collaborated with team members to ensure timely meal preparation during peak hours.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Shift Leader
McDonald's
03.2025 - 05.2025
- Motivated team to deliver quality service while promoting energetic and collaborative environment.
- Delegated tasks, communicated expectations and directed workflows to improve performance.
- Managed operations during shift, with total awareness of activities of employees and customers.
- Handled escalated complaints with swift acknowledgement, expert conflict-resolution and creative problem-solving.
Line Cook
Holiday Inn Express Hotel Suites
09.2024 - 02.2025
- Followed established recipes to prepare and cook menu items.
- Cooked, arranged and presented high-quality food.
- Crafted and prepared diverse and innovative dishes to drive repeat business.
- Utilized local and sustainable produce to create high-quality dishes with focus on freshness and flavor.
Crew
Burger King
02.2024 - 08.2024
- Greeted customers to take food orders and provide menu information.
- Adapted to restaurant operational needs at peak times.
- Operated cash register to receive cash or card customer payments.
Night Stocker
Walmart
08.2022 - 01.2023
- Trained newly hired employees regarding item storage and stocking procedures.
- Oversaw labeling and packaging processes for inventory items.
- Rotated merchandise to maintain freshness and quality and disposed of damaged and expired items.
- Located and pulled merchandise on out-of-stock pull lists and prepared items for sales floor stocking and replenishment.
Education
GED - undefined
Pace University
Skills
- Time management
- Troubleshoot service issues
- Operational efficiency
- Multitasking capacity
- Attention to detail
- Organizational skills
- Team collaboration
- Multitasking
- Team leadership
Timeline
Food Preparation Worker
Marvaick
09.2025 - Current
Shift Leader
McDonald's
03.2025 - 05.2025
Line Cook
Holiday Inn Express Hotel Suites
09.2024 - 02.2025
Crew
Burger King
02.2024 - 08.2024
Night Stocker
Walmart
08.2022 - 01.2023
GED - undefined
Pace University