LaToia Lemmons
Houston,TX
Summary
Dedicated professional with expertise in lift operation and safety protocols. Proven ability to minimize risks and respond effectively in emergencies while maintaining high standards of customer service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Metro Lift Driver
Transdev
Houston, TX
08.2026 - Current
- Safely transported passengers with disabilities in Houston without a commercial driver's license.
- Ensured timely transportation for clients to healthcare and vital destinations. to medical appointments and essential destinations punctually.
- Operated wheelchair lifts and secured mobility devices for safe transport.
- Assisted passengers in safely boarding and alighting from the vehicle.
- Reduced operational risks by implementing safety measures during lift operations. during lift operations by following strict safety protocols.
- Executed timely actions during emergency situations.
- Reported equipment issues and maintenance needs to supervisors promptly to minimize downtime.
- Participated in training sessions to improve lift operation and safety skills for enhanced service delivery. sessions on lift operation and safety practices to improve skills.
Property Manager
Public Storage
Houston, Texas
12.2023 - 05.2026
- Oversaw daily operations of Houston's largest storage facility with 3,700 spaces.
- Managed billing, collection calls, and lien notifications, increasing revenue collection efficiency.
- Coordinated maintenance and repairs, ensuring compliance with safety regulations and property standards.
- Conducted regular inspections for cleanliness and security compliance across units.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Established rapport with Public Storage customers, enhancing customer loyalty and retention.
- Created work orders for service needs, permits, and inspections efficiently.
- Collaborated closely with district manager to align operational strategies.
Transporter
Fleetlogix
Houston, Texas
01.2023 - 12.2023
- Transported customer fleet vehicles between assigned locations, ensuring compliance with company and client specifications to facilitate seamless operations.
- Delivered rental car returns to wash or quick turn area for cleaning, maintaining timely availability for re-renting and improving customer satisfaction.
- Operated vehicles on rental lot to ensure efficient movement of cars.
- Adhered to all company policies and state motor vehicle laws during vehicle operation.
- Responded promptly to dispatch directions for delivering vehicles to designated areas.
- Maintained exceptional internal and external customer service standards.
- Followed specific protocols for preparing vehicles for rental to meet customer expectations.
- Maintained high productivity benchmarks to support overall team goals. consistently within assigned location.
Education
High School Diploma -
Angleton High School
Angleton, TX05-2001
Skills
- Wheelchair lift management
- Lift management
- Lift safety procedures
- Safety procedures
- Passenger safety checks
- Emergency response
- Equipment maintenance
- Vehicle coordination
- Customer service
- Problem solving
- Time management
- Invoice processing
Certification
- DOT Certification
Timeline
Metro Lift Driver
Transdev
08.2026 - Current
Property Manager
Public Storage
12.2023 - 05.2026
Transporter
Fleetlogix
01.2023 - 12.2023
High School Diploma -
Angleton High School