LaToisha McLendon
Carrollton,TX
Summary
Enthusiastic Certified Personal Fitness Trainer dedicated to providing personalized attention and professional instruction to maximize clients' health and fitness goals. Polished in tracking and recording data to show progress of each client.
Overview
18
18
years of professional experience
Work History
Pilates Instructor
Beyond Pilates
Frisco, Texas
09.2023 - Current
- Developed individualized Pilates programs for clients based on their goals and abilities.
- Instructed class in reformer exercises to students of all ages.
- Demonstrated proper form and technique while providing verbal cues and physical adjustments to ensure safety during exercise sessions.
Social Media Manager
Mayweather Boxing + Fitness
Dallas, TX
09.2022 - Current
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Engaged with and responded to online audience through relevant comments.
- Developed and implemented strategic social media marketing plans.
- Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Fitness Trainer
Self Employed Services
Dallas, TX
04.2007 - Current
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Communicated with clients to determine goals and performed client assessments.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Performed competitive market analysis to identify opportunities for business growth.
- Monitored fitness floor and observed equipment use to address safety concerns.
- Improved membership enrollment by utilizing sales and marketing methods.
- Secured contracts with local school districts to provide athletic training to students.
Fitness Instructor
Cowboys Fit
Dallas , TX
09.2022 - 08.2024
- Hit Instructor
- Circuit Training
- Instruct all fitness Levels
- Choreography for all workouts
Reformer Pilates Instructor
Beyond Pilates studio Dallas location
Dallas, TX
10.2022 - 09.2023
- Circuit training class with the Pilates chair and curve treadmill
- Circuit training class with reformer and curve treadmill
- Marketed facility, classes and services to current and potential members.
- Choreograph each workout class
- Motivate participants
- Instructed clients in proper form for a variety of Pilates exercises, Reformer and pilates Chair.
Foreclosure Quality Control Analyst
JP Morgan Chase
Irving, Texas
02.2013 - 07.2016
- Provided analytical & reporting support for operations leaders, focusing on initiatives that will improve operational controls, efficiency, and the client experience.
- Develop a deep understanding of operations systems and processes in order to extract meaningful insights from existing data while identifying and recommending IT enhancements to improve data quality.
- Manage an operations volume capacity and forecasting model to ensure appropriate business readiness in anticipation of expected volume patterns.
- Prepare a monthly executive management business review presentation.
- Audited internal control reports
Business Marketing Analyst
JP Morgan Chase
Lewisville, Texas
06.2010 - 04.2011
- Reviewed escalated mortgage related issues received from senior management, regulatory agencies, and our Legal Department.
- Reviewed loan servicing files, supporting documentation, and any other information that may validate or invalidate the claims.
- Worked with management throughout the Chase organization to coordinate steps in the resolution of issues.
- Developed and maintain key contacts and working relationships with various functional servicing areas.
- Completed a research study to Provide data analysis reports to upper management.
- Prepared presentations to specific line of business for Chase.
- Seek and maintained a working knowledge of select processes and current procedures of other functional areas which are necessary to facilitate research and provide resolution.
- Prepared self-authored written analysis of case studies.
- Documented any lack of adherence to Chase policies and procedures.
- Prepared recommendations for process improvements.
Education
BBA - Marketing
University of Texas
12.2004
Skills
- Risk management assessor
- Goal-oriented
- Reliable
- Excellent written Skills
- Excellent communication skill
- Leadership skills
- Strength and conditioning
- Current fitness trends knowledge
- Youth athletic training
- First Aid/CPR
- Team management
- Data Management
- Computer skills
- Work ethic
- Multitasking
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Negotiated with vendors
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Bikini Competitor
- Group Fitness instructor at Klyde Warren park downtown Dallas, Texas (2yr)
Skills
Case Management study, analyzing credit, customer service skills, data analysis, analyzing documentation, Excel, Microsoft Office, Microsoft Outlook, Power Point, Microsoft Word, Procedure writing skills, presentation skills, Research skills, written skills
Timeline
Pilates Instructor
Beyond Pilates
09.2023 - Current
Reformer Pilates Instructor
Beyond Pilates studio Dallas location
10.2022 - 09.2023
Social Media Manager
Mayweather Boxing + Fitness
09.2022 - Current
Fitness Instructor
Cowboys Fit
09.2022 - 08.2024
Foreclosure Quality Control Analyst
JP Morgan Chase
02.2013 - 07.2016
Business Marketing Analyst
JP Morgan Chase
06.2010 - 04.2011
Fitness Trainer
Self Employed Services
04.2007 - Current
BBA - Marketing
University of Texas