Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Teacher
Latoiya Williams

Latoiya Williams

Admissions Coordinator
Salisbury,MD

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

9
9
years of professional experience

Work History

Admission Coordinator/Intake Specialist

Hudson Behavioral Health
07.2022 - Current
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Entered referrals into appropriate system based on type of referral obtained.

Patient Service Representative Team Lead

Tidal Health At Mears
07.2016 - 07.2022
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used Evolve/ EHS software to schedule appointments.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Verified insurance eligibility and coverage for patients.

Certified Medical Assistant

Ambient Medical Care
01.2014 - 01.2016
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Documented vital signs and health history for patients in clinic and urgent care environments.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Education

Certified Medical Assistant - Nursing

Delaware Technical And Community College - Owens
Georgetown, DE
05.2014

ASPT Phlebotomy Certified - Nursing

Mercer County Technical School
Trenton, NJ
06.2006

Certified Nursing Assistant - Nursing

Mill House Nursing Home
Trenton, NJ
06.2004

GED -

Oneonta Job Corps Academy
Oneonta, NY
10.2003

Certified Nursing Assistant - Nursing

Oneonta Job Corps Academy
Oneonta, NY
10.2003

Skills

  • Group and Individual Instruction
  • Critical Thinking Skills
  • Records Management
  • Client Intakes
  • Scheduling and Appointment Setting
  • Data Entry
  • Intake Assessment
  • Microsoft Office
  • Maintain Records

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Admission Coordinator/Intake Specialist

Hudson Behavioral Health
07.2022 - Current

Patient Service Representative Team Lead

Tidal Health At Mears
07.2016 - 07.2022

Certified Medical Assistant

Ambient Medical Care
01.2014 - 01.2016

Certified Medical Assistant - Nursing

Delaware Technical And Community College - Owens

ASPT Phlebotomy Certified - Nursing

Mercer County Technical School

Certified Nursing Assistant - Nursing

Mill House Nursing Home

GED -

Oneonta Job Corps Academy

Certified Nursing Assistant - Nursing

Oneonta Job Corps Academy

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Latoiya WilliamsAdmissions Coordinator