Latonda Akbar
Hemet,CA
Summary
Skilled in compassionate caregiving and proficient in record keeping, I excel in enhancing client quality of life and ensuring accurate documentation. At Arc of Riverside, I leveraged my expertise in patient assessments and active listening to significantly improve client care plans. My dedication to client advocacy and efficiency in care plan management sets me apart.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Arc of Riverside
Riverside, CA
03.2023 - Current
- Provide compassionate care while treating clients with kindness, respect, and integrity.
- Assist clients with personal care, including G-tube feedings.
- Develop and maintain spreadsheets for person-centered planning.
- Input case notes into Case Magic for accurate record-keeping.
- Support clients in physical therapy exercises and activities.
- Plan and implement engaging activities to enhance client mobility and quality of life.
Checker/Courtesy Clerk
Albertsons
Murrieta, CA
04.2022 - 02.2023
- Delivered excellent customer service, greeting and assisting customers.
- Addressed customer inquiries and resolved service issues promptly.
- Scanned items and processed transactions efficiently.
- Assisted customers with bagging groceries and provided carry-out service when needed.
Cashier/Cashier Assistant
Costco
Lake Elsinore, CA
11.2019 - 01.2022
- Provided fast, friendly service to members while processing transactions accurately.
- Maintained a thorough knowledge of store policies, procedures, and product inventory.
- Assisted with go-backs, price checks, and stock replenishment.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Signing Support Colleague
Macys Department Store
Temecula, CA
10.2018 - 11.2019
- Managed signage to enhance sales and ensure pricing accuracy.
- Organized and maintained sign libraries, updating price changes and correcting errors.
- Assisted in visual merchandising to drive store profitability.
- Identified areas for improvement in the signing process and recommended changes accordingly.
- Preparing and attaching price tags, promotional signage, and category labels to merchandise based on designated sales and promotions.
- Arranging signage to enhance product visibility and create a cohesive shopping experience.
- Checking stock levels to ensure accurate signage is displayed for available products.
- Working with department managers to identify signage needs and prioritize tasks based on current sales strategies.
- Taking down old signage and replacing with updated information as needed.
- Adhering to Macy's signage standards and visual merchandising guidelines.
Education
New Horizons Computer Training Centers
OnlineSkills
- Client documentation
- Record keeping
- First aid and CPR
- Direct patient care
- Client advocacy
- Clinical quality program standards
- Daily living support
- Hygiene assistance
- Report writing
- Compassionate caregiving
- Patient assessments
- Goal setting
- Empathy and patience
- Cultural awareness
- Health services
- Active listening
- Behavioral support
- Patient care
- Self-care promotion
- State regulations
- Case documentation
- Care plan management
- Indirect patient care
- Time management
- Nutrition
- Wellness and nutrition knowledge
Timeline
Direct Support Professional
Arc of Riverside
03.2023 - Current
Checker/Courtesy Clerk
Albertsons
04.2022 - 02.2023
Cashier/Cashier Assistant
Costco
11.2019 - 01.2022
Signing Support Colleague
Macys Department Store
10.2018 - 11.2019
New Horizons Computer Training Centers
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