Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
LaTonia Brown-Walker

LaTonia Brown-Walker

2155 Emily Dr. Bolingbrook,IL

Summary

Dynamic Sr. Software Engineer with extensive SharePoint administration experience at International Motors, Inc. Proven track record in project management and process improvement, enhancing user experience and system reliability. Skilled in technical documentation and data analysis, driving successful SharePoint initiatives and fostering collaboration across teams.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sr. Software Engineer

International Motors, Inc.
Lisle, IL
01.2011 - Current
  • Manage all aspects of SharePoint process solutions, ensuring content accuracy across multiple platforms
  • Collaborate with teams to design and implement efficient SharePoint environments
  • Oversee daily operations of SharePoint content, managing proactive authoring and review processes
  • Perform administrative tasks such as troubleshooting, site creation, and user problem resolution
  • Maintain security protocols to control access and manage related environments
  • Provide technical support and conduct ad-hoc training for SharePoint end users
  • Gather project requirements to develop solutions in SharePoint using out-of-the-box (OOTB) and custom methods
  • Create flowcharts and swim lane diagrams to effectively visualize workflows

Sr. Tools Engineer

U.S. Cellular
Bensenville, IL
01.2009 - 12.2010
  • Led design, development, and maintenance of intranet-based SharePoint sites.
  • Coordinated SharePoint initiatives by gathering data and collaborating with necessary resources.
  • Administered and optimized production environment, enhancing SharePoint performance.
  • Identified new tools and applications for farm use, establishing a robust production framework.
  • Planned, executed, and managed project components to meet scope, budget, and timeline requirements.
  • Maintained vendor relationships while updating IS leadership and internal customers on project status.
  • Supported SharePoint production environment as second point-of-contact for end-user issues.

Manager, IS Capabilities

01.2007 - 01.2009
  • Identified and addressed capability opportunities, enhancing sustainability in IS delivery and operations.
  • Defined new IS capabilities by detailing requirements for people, processes, and technology.
  • Collaborated with capability sponsors to create sustainable controls and audit schedules.
  • Led process improvement projects, recommending changes while monitoring performance metrics.
  • Developed IS Deliverables Matrix to clarify project roles and responsibilities within IS Organization.
  • Designed IS PMO Change Management Process with the process owner for effective project change management.
  • Maintained 'IS Project Lifecycle Fog Lifter' through continuous updates reflecting ongoing changes.
  • Established Process Improvement Community of Practice to encourage expertise sharing among peers.

Sr Quality Assurance Auditor

Allstate Insurance Co.
Northbrook, IL
01.2004 - 01.2007
  • Coached and managed software application areas, achieving Capability Maturity Model Level 3 compliance.
  • Delivered CMM coaching support to business partners for enhanced process understanding.
  • Conducted quality inspections and audits, identifying gaps and issues for process improvement.
  • Oversaw SDLC documentation, including Area Management Plans and Project Quality Plans, ensuring adherence to standards.

Education

Master of Science - Information Systems

DePaul University
Chicago, IL

Associate of Applied Science - Electronics

DeVry Institute of Technology
Addison, IL

Bachelor of Science - Technical Management - Concentration on Computer Information Systems

DeVry Institute of Technology
Addison, IL

Skills

  • Project management
  • SharePoint administration
  • Technical documentation
  • Data analysis
  • Workflow design
  • Process improvement

Certification

  • Certified in Nintex Automation Cloud Workflow
  • Certified in Nintex Forms Development for SharePoint Online

Timeline

Sr. Software Engineer

International Motors, Inc.
01.2011 - Current

Sr. Tools Engineer

U.S. Cellular
01.2009 - 12.2010

Manager, IS Capabilities

01.2007 - 01.2009

Sr Quality Assurance Auditor

Allstate Insurance Co.
01.2004 - 01.2007

Master of Science - Information Systems

DePaul University

Associate of Applied Science - Electronics

DeVry Institute of Technology

Bachelor of Science - Technical Management - Concentration on Computer Information Systems

DeVry Institute of Technology

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