
Qualified with a solid background in Human Resources and Residential Care, demonstrated to train all new hires and tenured staff , support residents' daily living activities and maintain safe environment. Exhibited compassion and patience in high-stress situations, ensuring staff and residents' well-being.
•The Residential Care Specialist implements the Hospitality Hub’s efforts to safely shelter unhoused women and children , The role of the Residential Care Specialist is to make the Hub Hotel the most productive, safe and clean healing environment.
•Provides direct oversight of all areas related to training
•Coordinates the effort of training facilitators both within and outside the agency
•Acts as 2nd in command to the Human Resource Manager and acts accordingly with respect to the policy interpretation, progressive discipline, recruiting, interviewing, employee relations and employee communications
•Throughout my years at Support Solutions I have also worked as
•H.R Clerk
•Program Manager
•Personal Funds Coordinator
•DSP
•Observing patients
•Reporting information about a patient’s mood
•Being available for patients who need to talk
•Assessing the needs and requirements of patients and feeding this information back to the treatment team
•Creating a welcoming and positive environment for patients
Effective verbal and written communication skills
Ability to practice confidentiality in all matters pertaining to clients and employees
Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology , techniques, environmental factors, physical demands or work situations
•Certified CPR Instructor
•Certified CPI Instructor