Active Texas All-Lines Adjuster
Open To Work
Latonia Davis
Progressive casualty insurance
Houston,Texas
Work Preference
Job Search Status:
Open to work
Desired Job Title
Claims AdjusterDesk Adjuster
Work Type
Full TimeContract Work
Location Preference
On-SiteRemoteHybrid
Location:
Houston, TexasHouston, TX
Open to relocation:
Yes
Minimum Desired Compensation
$25/hr
Important To Me
Career advancementPersonal development programsWork from home optionPaid time off
1
Certification
8
years of professional experience
Experienced with evaluating claims for accuracy and compliance. Utilizes strong organizational skills and attention to detail to process claims efficiently. Track record of effectively communicating with clients and stakeholders to resolve claims disputes.
Work History
Claims Reporting Agent
6 Months- Handled first notice of loss (FNOL) for vehicle accidents, collecting detailed incident information for claims adjusters.
- Gathered and organized claim details, medical records, and police reports to support timely investigations.
- Coordinated rental car and tow arrangements to minimize customer disruption and accelerate claim resolution.
- Updated the claims system with documentation and communications to ensure accurate case progression.
- Remote
Helpline/ Registration Intake
1 Year 3 Months- Guided disaster survivors through relief funding applications, verifying eligibility and documenting supporting information to expedite disbursements.
- Maintained accurate application records and provided clear status updates to applicants and stakeholders, reducing follow-up inquiries.
- Schedule inspections with field agents and follow up with contractors.
- Remote
Senior Claims Representative
2 Years 2 Months- Streamlined coverage verification and documentation workflows to ensure accurate claim processing and clear communication to patients and providers, supporting SLA compliance.
- Collaborated with clinical, billing and provider teams to resolve complex disputes and escalations, improving first-contact resolution and reducing rework.
- Remote
Senior Fraud Specialist
3 Years 9 Months- Investigated and verified high-volume transactions for business accounts and company cards, identifying suspicious activity and reducing financial exposure.
- Managed transaction disputes and chargebacks, coordinating with banks, merchants, and cardholders to recover funds and resolve cases promptly.
- Leveraged fraud detection tools and data analysis to detect patterns, recommend controls, and support compliance with internal policies.
Education
Associate of Science - Criminal Justice
High School Diploma
Skills
Data entry: Epic
ICD-10
HIPAA
CPT
Microsoft Office
Mac OS
Windows 10-11
CRM
Email
Chat
SMS
Claims investigation
Claims processing
Risk assessment
Policy interpretation
Certification
Texas All Lines Adjuster (Resident, Active)
Timeline
Claims Reporting Agent
Progressive casualty insurance
08.2025 - 02.2026Read More
Helpline/ Registration Intake
FEMA
05.2024 - 08.2025Read More
Senior Claims Representative
Cigna
03.2022 - 05.2024Read More
Senior Fraud Specialist
Worldpay formerly Vantiv
04.2018 - 01.2022Read More
American InterContinental University
Associate of Science from Criminal Justice
Read More
Peoria High School
High School Diploma
Read More