Latonya Benford
Cincinnati,Ohio
Summary
Patient Medical Assistant student dedicated to gaining hands-on knowledge and experience by working under supervision of experienced healthcare professionals. Skillfully interviews patients to note vital details and update patient records. Willing to go above and beyond the call of duty to insure quality care. I have a willingness to learn and meet job expectations. A great team player who works well within a team or independently. Always showcasing professionalism towards co-workers and patients. Eager to gain some hands on experience within a medical office.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Takoda Trails
Fairfield, Ohio
12.2017 - 03.2020
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Administered medication as directed by physician.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Customer Service Representative
Kroger/ Staffmark
Cincinnati, OH - Ohio
10.2016 - 02.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls and emails promptly in timely manner.
- Offered advice and assistance to customers, paying attention to special needs or wants.
State Tested Nursing Assistant
St. Margaret Hall
Cincinnati, Ohio
05.2005 - 03.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Checked patient vitals such as temperature, blood pressure.
Education
Certification - Medical Assisting
Good Samaritan College of Nursing And Health Science
Cincinnati, OH07.2022
High School Diploma -
Western Hills University High School
Cincinnati, OH05.1988
Skills
- Injections
- Vital Signs
- Venipuncture
- Customer Service
- Empathy
- Dependable
- Team Player
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Direct Support Professional
Takoda Trails
12.2017 - 03.2020
Customer Service Representative
Kroger/ Staffmark
10.2016 - 02.2017
State Tested Nursing Assistant
St. Margaret Hall
05.2005 - 03.2010
Certification - Medical Assisting
Good Samaritan College of Nursing And Health Science
High School Diploma -
Western Hills University High School
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