Mariah Bradshaw
Toledo,OH
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Anne Grady Center
Toledo, OH
04.2024 - Current
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped clients get in and out of beds and wheelchairs.
- Organized oral medications for clients following dosage and schedule requirements.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Tracked and reported clients' progress based on observations and conversations.
Medical Assistant
UTMC
Toledo, Ohio
11.2023 - 03.2024
- Assisted with scheduling appointments and maintaining calendars.
- Identified customer needs by actively listening to their requests and offering solutions as needed.
- Verified insurance coverage for all scheduled procedures prior to appointment date.
- Ensured all necessary paperwork was completed prior to patient visits.
- Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and workflows.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
greater toledo urgent care
Toledo, Ohio
08.2023 - 11.2023
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Processed orders for medical supplies and lab equipment.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Administered medications under physician's supervision.
- Conducted school and work physical examinations.
Nursing Assistant
Promedica Flower Hospital
Sylvania, OH
05.2023 - 08.2023
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Provided emotional support to family members during difficult times.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Implemented fall prevention techniques as specified in plan of care.
- Recorded patient conditions and vital signs before and after medical operations.
- Engaged with patient family and friends to provide courteous visit experience.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Medical Assistant
Neighborhood Health Association
Toledo, OH
05.2021 - 05.2023
- Performed thorough cleaning and replenishment of exam rooms and medical supplies.
- Collected and documented client medical history, medication information, symptoms, and allergies.
- Recorded patient vital signs such as blood pressure and weight accurately in electronic health records.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with procedures.
- Demonstrated proficiency in adhering to HIPAA regulations
- Practice hand hygiene and proper use of PPE.
- POC Testing.
- Review schedule before the next day.
- Inventory management.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Inspected equipment to ensure proper working order prior to use on patients.
- Collected samples from patients for laboratory testing purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assisted back-office patient processes to reduce office wait times.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Home Health Aide
Med1care
Toledo, OH
04.2021 - 09.2021
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance, such as walking and regular exercising.
- Accurately documented and reported patient progress by completing entries in log books, journals, and care plans.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Supervised daily activities and provided assistance to staff.
- Provided direct personal care and administrative services to clients.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Changed bed linens and maintained a clean-living environment for the client's safety.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Recorded daily notes about client conditions, treatments provided, and progress made.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Medical Assistant
ProMedica
Bowling Green, OH
05.2020 - 06.2021
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents, and supplies to maintain team productivity.
- Conducted thorough assessment and documentation of vital signs for patients in an outpatient setting.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Performed phlebotomy procedures with precision and efficiency.
- Assist with mini procedures.
- Ensured prompt assessment of patients in triage.
- Interacted with patients to provide clear and concise information on relevant medications, procedures, and physician's instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Cashier
Walmart
Toledo, OH
07.2019 - 02.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and supported transactions to streamline sales process.
Sandwich Artist
SUBWAY®Restaurants
Toledo, OH
04.2017 - 07.2020
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Organized food preparation stations and regularly replenished supplies.
- Completed opening, closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Delivered superior customer service focused on quality and meeting customer needs.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Monitored and counted food stock and supplies to reorder on time.
Education
High School Diploma -
Stautzenberger College
Maumee, OH11.2019
Skills
- Proper sterilization techniques
- Documentation procedures expert
- Phlebotomy
- Specimens collection and processing
- Time management
- Inventory and Supply Management
- Injections
- UDS Collection Certified
- BAT Certified
- Self-motivation
- microsoft office
- Decision making
- leadership
- properly check vital signs
- Wound Care
- Email Software
- HIPAA Compliance
- Active Listening
- Operating EKG Equipment
- Medical Terminology
- Customer Service
- Direct Patient Care
- Patient Management
- ADL support
- First-aid and CPR
- Social Skills Development
- Disability Awareness
Additional Information
Stautzenberger College Maumee, OH
Medical Assisting Diploma Graduation: 08/2019
Mercy Family Physicians Point Place, MA (Extern) – completed 100 plus hours Relevant
Coursework: Medical Terminology, General Anatomy and Physiology, Medical Office
Emergencies, Specimen Collection and Analysis, Pharmacology and Pathology
BLS CPR Certified
Certification
- medication administration certification
Timeline
Direct Support Professional
Anne Grady Center
04.2024 - Current
Medical Assistant
UTMC
11.2023 - 03.2024
Medical Assistant
greater toledo urgent care
08.2023 - 11.2023
Nursing Assistant
Promedica Flower Hospital
05.2023 - 08.2023
Medical Assistant
Neighborhood Health Association
05.2021 - 05.2023
Home Health Aide
Med1care
04.2021 - 09.2021
Medical Assistant
ProMedica
05.2020 - 06.2021
Cashier
Walmart
07.2019 - 02.2021
Sandwich Artist
SUBWAY®Restaurants
04.2017 - 07.2020
High School Diploma -
Stautzenberger College