Results-driven academic professional and Certified Professional Coach (CPC) with a military leadership background. Extensive experience in student advising, retention strategy, and workshop facilitation. Skilled in public speaking, crisis management, and higher education operations. Committed to student success, equity, and professional growth in academic and nonprofit settings.
Hi, I’m
Latonya Ellis-Fleming
Higher Education
Clarksville,TN
Summary
Overview
35
years of professional experience
4
years of post-secondary education
3
Certifications
Work History
New Life Ministries
Executive Administrative Assistant and Coordinator
01.2008 - Current
Job overview
- Manage church administration, payroll, and nonprofit compliance
- Coordinate events, media, and communication strategies
- Train volunteers and leaders in systems management and logistics
Fisk University
LEAD Academic Counselor/Career Specialist, TRIO Student Support Services
01.2023 - Current
Job overview
- Lead retention, academic advising, and workshop programming for TRIO SSS students
- Collaborated with departments to streamline registration and increase student retention
- Tracked academic performance, supported tutoring/mentoring, and maintained confidential records
- Facilitated onboarding events and summer registration for over 375 incoming students
Fisk University
TRIO Upward Bound Counselor
01.2022 - 01.2023
Job overview
- Provided academic, financial, and personal counseling to high school students
- Coordinated a summer program, parent engagement, and instructional support
Fisk University – Clarksville Campus
Student Recruiter
01.2021 - 01.2022
Job overview
- Served as liaison for student veterans and supported distance learning outreach
- Coordinated orientation and promoted enrollment among military-affiliated students
United States Army
Non-Commissioned Officer
Job overview
- Supervised logistics and transportation valued at $650,000+
- Directed crisis operations and led large, cross-functional teams domestically and abroad
- Decorated with multiple commendations for service and leadership
Education
American Public University
Graduate Certificate from K-12 Online Learning
05.2001 - Current
University Overview
Currently Pursuing
American Public UniversityCharlestown, WV, United States
Graduate Certificate from Executive Coaching
02-2025
University Overview
- Dean's List 2022-2025
4.0 GPA
- The Society of Collegiate Leadership and Achievement
- Chi Sigma Alpha Member
- Phi Mu Lambda Military Sorority
American Military UniversityCharles Town, WV
Master of Education (M.Ed.) from Student Affairs in Higher Education: Coaching/Career Services
12-2024
University Overview
- President's List 2022-2025
- 4.0 GPA
- Chi Sigma Alpha Member
- The Society of Collegiate Leadership and Achievement
- Phi Mu Lambda Military Sorority
American Public University
Graduate Certificate from Life Coaching
12-2024
University Overview
- President's List 2022-2025
- 4.0 GPA
- The Society of Collegiate Leadership and Achievement
- Chi Sigma Alpha
- Phi Mu Lambda Military Sorority
Austin Peay State UniversityClarksville, TN
Bachelor of Science from Professional Studies, Concentration: Hospitality Management
University Overview
Hopkinsville Community CollegeHopkinsville, KY
Associate of Arts from Humanities
University Overview
Skills
Student Success Advising
Certification
Graduate Certificate Life Coaching
Awards
Awards
Army Commendation Medal (2nd Award), Army Achievement Medal, Army Good Conduct Medal, Army Lapel Button, National Defense Service Medal, Expert Badge (M-16 Rifle), Army Service Ribbon, COGIC National Adjutancy Corps – AdjutantProfessional Development & Conf Participation
Professional Development & Conf Participation
- TN/KY TRIO Conferences – Chattanooga & Bowling Green
- The Myers-Briggs Company's Strong Interest Inventory® Certification Program
- NASFA SAHE Conference – Denver, CO
Training
Training
- Equal Opportunity Training
- Logistics and Traffic Management
- Combat Lifesaver Course
- Forklift Operation Certification
- ULLSA-E Time Management & Unit Moving
- Strong Assessment Inventory Certification
Accomplishments
Accomplishments
- Collaborated with a team of 25 to successfully develop and execute Summer Onboarding Sessions for the 2024/2025 academic year, enhancing student transition and engagement.
- Used Microsoft Excel to manage student tracking spreadsheets, ensuring accurate records of advising appointments, registration status, and onboarding progress.
- Resolved student schedule conflicts and onboarding concerns through real-time feedback collection and process testing, improving student satisfaction.
- Supervised a team of 6–8 student leaders and student workers, providing training and guidance for onboarding and academic support activities.
- Achieved a 30% increase in student registration accuracy by collaborative planning and communication during onboarding.
- Achieved improved first-year student retention through effectively assisting with academic planning, financial aid referrals, and student success workshops.
- Documented and resolved onboarding system glitches and communication delays, which led to streamlined email campaigns and earlier class schedule releases.
- Achieved a smooth onboarding experience for over 200 students by completing logistical planning, communication outreach, and advisor coordination with accuracy and efficiency.
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Timeline
Strong Interest Inventory® Practitioner
04-2025
Certified Professional Coach (CPC)
02-2025
Graduate Certificate Life Coaching
12-2024
LEAD Academic Counselor/Career Specialist, TRIO Student Support Services
Fisk University
01.2023 - Current
TRIO Upward Bound Counselor
Fisk University
01.2022 - 01.2023
Student Recruiter
Fisk University – Clarksville Campus
01.2021 - 01.2022
Executive Administrative Assistant and Coordinator
New Life Ministries
01.2008 - Current
American Public University
Graduate Certificate from K-12 Online Learning
05.2001 - Current
Non-Commissioned Officer
United States Army
Austin Peay State University
Bachelor of Science from Professional Studies, Concentration: Hospitality Management
Hopkinsville Community College
Associate of Arts from Humanities
American Public University
Graduate Certificate from Executive Coaching
American Military University
Master of Education (M.Ed.) from Student Affairs in Higher Education: Coaching/Career Services
12.2024
American Public University
Graduate Certificate from Life Coaching
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