ALEXIS DIAZ
Porterville College
Porterville,CA
1
Certification
6
years of professional experience
Work History
Executive Secretary /Administrative Assistant
1 Year 4 Months- Served as the primary liaison for the Dean of Instruction, responding to faculty, staff, and student inquiries with empathy, active listening, and sound judgment while supporting instructional and student needs.
- Organized, synthesized, and analyzed qualitative evaluation data to inform instructional planning, faculty development, and evidence-based improvements in teaching and learning.
- Responded to student concerns and grievances using active listening, problem-solving, and student-centered communication to help students identify appropriate next steps and connect with campus resources.
- Prepared, proofread, and maintained confidential instructional and administrative documentation in accordance with FERPA, privacy regulations, and institutional policies.
- Collaborated with faculty, administrators, and staff to support instructional programs, student-centered initiatives, and accessible learning opportunities.
- Managed resources and purchase order requests for instructional, accessibility, and student-support initiatives, helping facilitate programs and services that promote student engagement and inclusion.
First Year Advising (FYA) Assistant
6 Months- Provided individualized academic advising to 151 Natural Science majors, using developmental, strengths-based, and accessibility-informed approaches to support student engagement, persistence, and academic progress.
- Guided students through course planning, major changes, and double-major pathways, helping students evaluate their options, address academic challenges, and make informed decisions aligned with their educational goals.
- Facilitated new student orientation sessions focused on academic planning, transition to the university, student belonging, and wellness, incorporating evidence-based strategies to support retention and student success.
- Collaborated with the Advising Assistant Director to implement group advising strategies and coordinate 11 orientation programs, using student feedback and research-informed practices to strengthen engagement and the first-year experience.
- Developed and facilitated educational workshops and case-based activities that encouraged critical thinking, self-reflection, goal setting, and academic planning.
- Advocated for students requiring course accommodations and applied accessibility principles and Universal Design for Learning (UDL) to help students navigate academic requirements and access appropriate support.
First Year Advising (FYA) Assessment Assistant
1 Year- Analyzed first-year undergraduate student experiences in academic progress, retention, engagement, and accessibility, identifying trends that informed targeted student support strategies and enhanced institutional practices.
- Utilized ATLAS.ti for qualitative analysis of student engagement, retention, and attrition data, uncovering themes related to barriers impacting student success and access, which guided actionable insights.
- Managed sensitive student data with strict confidentiality, developing thematic coding frameworks and synthesizing findings to identify student needs and inform recommendations for improved support services.
- Collaborated with faculty and staff to translate student feedback into actionable recommendations for accessible learning materials and inclusive support practices, enhancing overall student experience.
Diversity, Equity, and Inclusion Chair - RSOC
9 Months- Collaborated with the USC Rossier School of Education to identify and address student needs by considering academic, social, and psychological factors and contributing to student support initiatives.
- Advocated for students with disabilities by promoting accessibility, inclusion, and equitable educational opportunities across academic programs and campus environments.
- Designed and facilitated monthly in-person and virtual panels and workshops, engaging 30+ students in discussions on accessibility, inclusive practices, and equity in education.
- Presented findings and recommendations to the Student Organization Council and Graduate Student Government, contributing to improvements in campus support systems and accessibility initiatives.
- Developed educational programming and interactive activities focused on inclusion, student engagement, and well-being.
Rossier Student Mentor - SHiEC
9 Months- Mentored 35 first-year graduate students, assessing academic, personal, and accessibility needs and providing individualized guidance to support their transition and success.
- Applied student development theories and accessibility principles to help mentees navigate academic and personal challenges, set goals, and identify strategies for success.
- Coordinated inclusive workshops, panels, and networking events focused on career development and professional readiness, ensuring equitable access and participation.
- Facilitated skill-building and reflective activities that strengthened students’ self-advocacy, confidence, critical thinking, and resilience.
Queer Cal Pals Co-Coordinator
11 Months- Designed and implemented a peer-support program for LGBTQ+ students, addressing diverse academic, social, and psychosocial needs through accessible and inclusive programming.
- Developed and facilitated workshops for students, faculty, and staff on LGBTQ+ topics, promoting inclusive dialogue and supportive educational environments.
- Collected and analyzed participant engagement and satisfaction data to evaluate program effectiveness and inform improvements to student support services.
- Served as a liaison connecting students with campus and community resources, providing guidance related to accommodations, accessibility, and student support.
- Fostered student empowerment and resilience through mentorship, structured reflection, and community-building initiatives.
Education
Masters of Education - Educational Counseling
- Masters Thesis: Foucault's utopia: Analyzing technofeminism, disability subjectification, and power within multimodal learning pedagogies amidst and post Covid-19
- PHI KAPPA PHI Honors Society, summa cum laude
Bachelor of Arts - Gender and Women's Studies, Disability Studies
- Honors, magna cum laude
Associate Degree for Transfer
- Honors
- PHI THETA KAPPA
Skills
Student Counseling & Advising: Developmental and strengths-based advising; academic planning; student goal-setting; major and career exploration; student transition support; individualized guidance; student advocacy; resource referral; retention and persistence strategies.
Equity
Accessibility & Student Support: Accessibility and inclusive practices; Universal Design for Learning (UDL); disability advocacy; culturally responsive student support; understanding of barriers related to socioeconomic circumstances and educational access; supporting historically underserved students; confidentiality and FERPA compliance.
Research
Assessment & Program Evaluation: Qualitative and quantitative research; thematic coding; ATLAS.ti; survey analysis; student engagement and retention assessment; program evaluation; data-informed recommendations; assessment of student needs and experiences.
Communication & Facilitation: Individual and group advising; workshops and presentations; orientation programming; student mentorship; collaborative problem-solving; communication with students
faculty
staff
and administrators.
Technology: Canvas; Banner9; Cognos; Blackboard; Microsoft Workspace; Zoom; Canva; ATLAS.ti; problem-solving; active listening.
Affiliations
NASPA – Student Affairs Administrators in Higher Education
NACADA – National Academic Advising Association
Kappa Delta Pi – International Honor Society in Education
California School Employees Association (CSEA)
College Council Committee – Secretary
PUENTE - Mentor
Certification
CITI- Certified, 40631300
Safe Zone Certified
Timeline
Executive Secretary /Administrative Assistant
Porterville College
04.2025 - CurrentRead More
First Year Advising (FYA) Assistant
USC Dornsife College of Letters, Arts and Sciences
01.2024 - 07.2024Read More
Diversity, Equity, and Inclusion Chair - RSOC
University of Southern California (USC)
08.2023 - 05.2024Read More
Rossier Student Mentor - SHiEC
University of Southern California (USC)
08.2023 - 05.2024Read More
First Year Advising (FYA) Assessment Assistant
USC Dornsife College of Letters, Arts and Sciences
07.2023 - 07.2024Read More
Queer Cal Pals Co-Coordinator
University of California, Berkeley
01.2021 - 12.2021Read More
University of Southern California
Masters of Education from Educational Counseling
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University of California, Berkeley
Bachelor of Arts from Gender and Women's Studies, Disability Studies
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Porterville College
Associate Degree for Transfer
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