LaTonya Hill
Detroit,MI
Summary
Dynamic Certified Peer Support Specialist with extensive experience at Detroit Wayne Mental Health Authority, excelling in crisis intervention and effective communication. Proven ability to empower clients through peer counseling and community outreach, fostering self-determination and recovery. Skilled in progress note management and relationship building, dedicated to enhancing client outcomes.
Overview
8
8
years of professional experience
Work History
Certified Peer Support Specialist
Macomb County Community Mental Health
10.2021 - 08.2022
- Answering calls, confirming scheduled appointments, and verifying insurance for new consumers.
- Completing intake application.
- Maintain accurate and up-to-date progress notes in focus and complete Medicaid applications for consumers.
- Complete a brief risk assessment in focus to determine consumers’ need for routine, urgent or emergent service.
- Complete focus triage screen per an initial interview with acknowledgment and consent forms.
- Call the customer to reschedule a no-show appointment.
Certified Nurse Aide
SKLD Medical
09.2022 - 06.2022
- Helping patients with hygiene, such as using the bathroom, bathing, brushing their teeth, and dressing.
- Assisting patients with meals by feeding.
Certified Peer Support Specialist II
Community Network Service
01.2017 - 01.2018
- Provide peer counseling, spiritual care, and support to validate clients’ experience.
- Provide guidance and encouragement to clients to take responsibility and actively participate in their recovery.
- Serve as a mentor to clients to promote hope and empowerment.
- Complete paperwork, reports, and charting in an organized manner.
- Provide expertise and consultation from a mental health consumer perspective to the entire team.
- Collaborate with the team to promote a team culture in which client self-determination, client decision-making in treatment planning, and protection of the client’s rights.
- Work on the ACT team.
Certified Peer Support Specialist
Detroit Wayne Mental Health Authority
01.2015 - 09.2015
- Demonstrate commitment to the recovery model, encouraging wellness/prevention.
- Strong verbal communication skills and working knowledge of community resources.
- Computer Skills: Microsoft Word, Excel, Outlook, PowerPoint.
- Manage skill-building groups and customer service skills.
- Deciding for a new department and developing programs.
- Building relationships with organizations, foster care homes, and recruiting clients.
Residential Instructor
Hope Network
05.2014 - 04.2015
- Provided programming support and/or guidance to adults with disability.
- Assisted with ADLs including hygiene and bathing, meal preparation, laundry, and shopping as well as planning and participating in community-based activities.
- Recorded and kept documentation of daily activities and incidents.
- Implemented clinical program using approved methods and instructions.
Education
Master of Art - Pastoral Care
Madonna University
Livonia, Michigan01.2015
Bachelor of Science - Business Administration
Madonna University
Livonia, Michigan01.2004
Some College (No Degree) - Certified Peer Support
Michigan Department of Licensing And Regulatory Affairs
MichiganSome College (No Degree) - Recovery Coach Training/Certificate
Recovery Coach Academy
New Path West FlintSkills
- Progress note management
- Risk assessment
- Peer counseling
- Client documentation
- Treatment planning
- Crisis intervention
- Group facilitation
- Community outreach
- Team collaboration
- Consumer advocacy
- Effective communication
- Relationship building
- Conflict resolution
- Emotional intelligence
- Time management
- Family support
- Substance abuse
- Empathy development
- Multicultural competence
Timeline
Certified Nurse Aide
SKLD Medical
09.2022 - 06.2022
Certified Peer Support Specialist
Macomb County Community Mental Health
10.2021 - 08.2022
Certified Peer Support Specialist II
Community Network Service
01.2017 - 01.2018
Certified Peer Support Specialist
Detroit Wayne Mental Health Authority
01.2015 - 09.2015
Residential Instructor
Hope Network
05.2014 - 04.2015
Master of Art - Pastoral Care
Madonna University
Bachelor of Science - Business Administration
Madonna University
Some College (No Degree) - Certified Peer Support
Michigan Department of Licensing And Regulatory Affairs
Some College (No Degree) - Recovery Coach Training/Certificate
Recovery Coach Academy