LaTonya Hilliard
Clarksville,TN
Summary
Dedicated Healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Coverage and Benefits Supervisor
Tennessee Oncology
Nashville , TN
08.2013 - Current
- Complete insurance benefits for upcoming appointments
- Performed evaluations on employees annually
- Educated new hires about different benefit plans.
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Audited benefit programs and agreements to optimize service delivery.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Oversaw bi-weekly payroll for 2 locations with more than 10 total employees.
- Performed evaluations for 10 employees annually.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
Bachelor of Science - Health Administration
University of Phoenix
Nashville, TN03.2007
Skills
- Professional Relationships
- Benefit Verification for Patients
- Performance Plans
- Health Databases
- Personnel Records
- Customer Satisfaction
- Microsoft Office Suite
- Organizational Standards
- Confidential Records Management
- Employee Relations
- Employee Performance Reviews
- Talent Management
- Active Listening
- Workload Delegation
- Manager Coaching and Training
- Corrective Actions
- Managing Employee Relations
- Employee Timesheet Processing
- Disciplinary Procedures
- Problem Resolution
Timeline
Coverage and Benefits Supervisor
Tennessee Oncology
08.2013 - Current
Bachelor of Science - Health Administration
University of Phoenix
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