LaTonya Leonard
Florence,SC
Summary
Hardworking former Unit Secretary brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
10
10
years of professional experience
Work History
Unit Secretary
McLeod Regional Medical Center
Florence, SC
02.2015 - 10.2020
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Monitored inventory levels and advised management of need for replenishment.
- Processed lab paperwork and requests according to physicians' orders.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
PACU Unit Secretary
McLeod Regional Medical Center
Florence, SC
09.2006 - 12.2010
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Monitored inventory levels and advised management of need for replenishment.
- Processed lab paperwork and requests according to physicians' orders.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
No Degree - Certified Nursing Assistant
Florence Darling Technical College
Florence, SCHigh School Diploma -
Wilson High School
Florence, SC06.1994
Skills
- Customer Service
- Appointment Scheduling
- Detail-Oriented
- Time Management
- Data Entry Software
- Equipment Troubleshooting and Maintenance
- Cleaning and Sterilizing
- Adaptable and Flexible
- Data Entry
Accomplishments
I earned my certificate as a certified nursing assistant.
I earned my phlebotomy ceritificate.
I love reading. Puzzle and games are what I like to do in my spare time.
I really enjoy watching Jeopardy and most game shows. The more that a person reads the more that person learns. I love solving puzzles and or finding the answer to riddles, medical facts, and science facts. I like a challenge it motivates me do work harder and smarter.
Timeline
Unit Secretary
McLeod Regional Medical Center
02.2015 - 10.2020
PACU Unit Secretary
McLeod Regional Medical Center
09.2006 - 12.2010
No Degree - Certified Nursing Assistant
Florence Darling Technical College
High School Diploma -
Wilson High School