LaTonya McCoy
Solon,OH
Summary
Skilled and experienced RN in direct patient care, case management, and leadership roles. Proven track record in developing relationships with patients, families, and healthcare staff, and advocating for patient needs. Proficient in utilization management, hospice care, and long-term care. Possesses strong communication and organizational skills, with the ability to manage complex care plans and coordinate care with interdisciplinary teams. Committed to providing high-quality patient care and promoting wellness and independence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
RN- Transitional Care Manager
AbsoluteCare
01.2024 - Current
- Develops relationships with Caresource members families, and healthcare staff
- Pre- screen members, perform intake evaluations, and advocating as needed
- Helping to market the organization and increase patient referrals
- Representing the company at events, and assist with setting up facility tours
- Utilization Management duties, review medical records to ensure that treatments are appropriate, effective, and timely
- Perform prospective reviews utilizing Managed Care Guidelines to prevent unnecessary or duplicate treatments
- Meet with Caresource members during their inpatient hospital or SNF admission and develop a person-centered care plan (PCCP) to address their discharge and care transition needs
- Coordinate member post discharge plans including hospital follow-up with primary care provider and specialists, home health, durable medical equipment, medications, social and caregiver supports
- Provide education with teach back regarding medical, behavioral, and functional health conditions, symptoms, and treatment options
- Manage assigned caseload based on visit and contact frequency requirements and utilization data
- Proactively mitigate/resolve barriers to care to increase adherence to discharge plan and reduce risk of readmission
Hospice Triage Nurse
Visiting Nurse Association Of Ohio
11.2023 - Current
- Evaluate and triage patients' situations to determine their needs and provide compassionate care
- Assess and offer instructions for symptom management and medical treatment, and provide prompt interventions for urgent issues
- Communicate with attending physicians to coordinate care and report changes
- Evaluate and observe patients to spot changes in health and adjust treatment
RN Field Assessor
The Helper Bees
04.2023 - Current
- Perform virtual, in person and telephonic assessments
- Obtain claimant demographics
- Physician information and review current medication list
- Evaluate the claimant's functional level of independence
- Perform cognitive screening and evaluate the claimant's ability to complete ADL an IADL's
RN-Complex Care Manager-Community
AbsoluteCare
02.2023 - 01.2024
- Meet with community primary care providers on a regular basis and review assigned member care plans and ongoing health needs
- Attend member visits at their primary care provider or specialist office appointments and provide follow-up support for care coordination needs
- Complete comprehensive assessment and person-centered care plans (PCCP) for each member on the assigned caseload
- Develop and manage person-centered care plans and member contact in compliance with all agency requirements, internal protocols, and accreditation standards
- Maintain up to date PCCPs in the electronic health record, including objective measures to track progress required to successfully track and complete treatment plan goals
- Provide education with teach back regarding medical, behavioral, and functional health conditions, symptoms, and treatment options
RN Field Assessor- Independent Contractor
Long Term Care Solutions
02.2022 - 01.2024
- Perform virtual, in person and telephonic visits
- Physician information and review current medication list
- Evaluate the claimant's functional level of independence
- Perform cognitive screening and evaluate the claimant's ability to complete ADL an IADL's
Adult Day Center Manager,RN
Menorah Park
04.2022 - 02.2023
- Maintain census, compliance with CMS regulations
- Supervision and evaluation of staffing
- Planning and implementation of activities
- Implementation of processes, and marketing of the Adult Day Center Program
- Coordinate care with the interdisciplinary team
- Writing and revising nursing care plans and client advocacy
- Supervising nursing staff for competency
- Initial and ongoing assessments, administering medication, attending to medical needs such as checking blood sugars, if appropriate
- Communicating with family members/caregivers
- Completing and maintaining of CMS required documentation for compliance
Home Health Manager, RN
Menorah Park
10.2020 - 04.2022
- Manage Home Health Aides and oversee the care provided to patients in their homes
- Ensure schedules are coordinated
- Manage, evaluate and create patient care plans
- Perform Admission Assessments and 60 day Supervisory visits per CMS and Veteran state guidelines
- Provide hands on nursing care
- Medication Management
- Colostomy Care
- Employee Performance Evaluations
- Provided required continuing education hours to staff, submit CEU and employment verification to remain compliant with Ohio Nurse Aide Registry
- Management of recruiting new employees and complete recruiting process upon hire
- Marketing and Referral Management
- Case Management, Liaison and Advocate for patients
- Triage Home Care calls after hours by responding to patient and caregiver needs
Nursing Supervisor, RN
Menorah Park
06.2019 - 10.2020
- Responsible for Supervision of Resident Assistants and over 140 residents during night shift
- Provides leadership, support and supervision to Assisted Living Resident Assistant staff
- Coordinates and provides for medical and emergency support for residents with an emphasis on promoting wellness and independence
- Scheduled morning medication administration, PRN medication administration at request of resident and treatment of wounds
- Checking physician orders ensuring nursing staff acknowledged and performed, entering and updating orders in the point click care system, ordering physician requested lab work, medication inventory
RN Case Manager
Kindred at Home
07.2019 - 12.2019
- Performed admission, case management, and follow-up skilled nursing visits
- Assessed and administered on-going care and case management for each patient and provided necessary follow-up
- Acted as a liaison and maintained contact with patients, therapist and other members of the healthcare team and the community in assuring effective care coordination and appropriate resource referrals
- Conferred with physician in developing the initial plan of treatment based on physician's orders and initial patient assessment
- Provides hands-on care, management and evaluation of the care plan and teaching of the patient in accordance with physician orders
- Analyzed any changes in a patient's condition, identifying symptoms and severity while alerting the physician promptly
RN Supervisor
Ohio Living Breckenridge Village
02.2019 - 07.2019
- Supervise nursing staff and oversee admissions coming into facility
- Confirms staffing at beginning of shifts
- Completes a focused mid-shift round checking in with Charge Nurses and following up on unresolved issues
- Point person for visitors or family when they are present
- Confirm results of lab reports have been received and sent to physicians
- Evaluates job performance of direct reports in accordance with company policy
- Fills in as Charge Nurse and supports Admission Nurse as needed
- Utilization Management, collaborating with team members to facilitate care
Registered Nurse (RN)
Kirtland Rehabilitation and Care
10.2018 - 07.2019
- Provide direct nursing care to the residents and supervise the day-to-day nursing activities performed by nursing assistants
- Medication Administration oral, via peg tube, IV and injections
- Wound assessment and treatment
- Contact physician with lab results and any change of patient condition
Various Positions Held
Cleveland Clinic
01.1997 - 10.2018
- Department Supervisor, Bed Management, Hospital Transfers, STNA duties, Staffing Office Coordinator, Unit Secretary, Patient Registration
Education
Associate in Nursing -
ATS School of Nursing
Cerificate in RN Refresher Course -
Cleveland State University
Cleveland, OH05.2016
Advanced Cosmetologist - Cosmetology
Inner State Beauty School
01.2004
High School Diploma -
Collinwood High School
08.1995
Skills
- RN
- Attention to detail
- Long Term Care
- Home Health
- Chronic/Complex Care Management
- Point Click Care, EPIC, Matrix, Jiva, HCHB EMR systems
- Utilization Management
- Triage
Certification
- Registered Nurse (RN), 04/01/18
- BLS Certification, 01/01/24, 01/01/26, American Heart Association
- Compact State Nurse License, 08/01/23, Present
- NATP Train the Trainer Certificate, 06/01/24, Present
- CPR Certification, 01/01/24, 01/01/26
- Advanced Cosmetologist, 07/01/04, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
RN- Transitional Care Manager
AbsoluteCare
01.2024 - Current
Hospice Triage Nurse
Visiting Nurse Association Of Ohio
11.2023 - Current
RN Field Assessor
The Helper Bees
04.2023 - Current
RN-Complex Care Manager-Community
AbsoluteCare
02.2023 - 01.2024
Adult Day Center Manager,RN
Menorah Park
04.2022 - 02.2023
RN Field Assessor- Independent Contractor
Long Term Care Solutions
02.2022 - 01.2024
Home Health Manager, RN
Menorah Park
10.2020 - 04.2022
RN Case Manager
Kindred at Home
07.2019 - 12.2019
Nursing Supervisor, RN
Menorah Park
06.2019 - 10.2020
RN Supervisor
Ohio Living Breckenridge Village
02.2019 - 07.2019
Registered Nurse (RN)
Kirtland Rehabilitation and Care
10.2018 - 07.2019
Various Positions Held
Cleveland Clinic
01.1997 - 10.2018
Associate in Nursing -
ATS School of Nursing
Cerificate in RN Refresher Course -
Cleveland State University
Advanced Cosmetologist - Cosmetology
Inner State Beauty School
High School Diploma -
Collinwood High School
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