LATONYA POINDEXTER

• Check documentation for accuracy and validity on updated systems.
• Carry out administrative tasks by communicating with clients, distributing mail , and scanning documents.
• Verify client information by analyzing existing evidence on file.
• Generate, posted and attached information to claim files.
• Take invoices and enter them into their internal system-homegrown system -Carma
• Working in Ramco systems-inventory with control and materials team.
• Create PO and validate data input.

Check documentation for accuracy and validity on updated systems.

Carry out administrative tasks by communicating with clients, distributing mail , and scanning documents. • Verify client information by analyzing existing evidence on file. • Generate, posted and attached information to claim files. • Take invoices and enter them into their internal system-homegrown system-Carma • Working in Ramco systems-inventory with control and materials team. • Create PO and validate data input.

• Prepared vendor invoices and processed incoming payments.
• Maintained good working relationships with vendors and resolved disputes.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Matched purchase orders with invoices and recorded necessary information.

• Managed high volume , complex , and sensitive funds.
• Processed and investigated payments, check and wire disbursements, stop check payments.
• Processed wire instructions, clearing outstanding debits, resolution of escalated issues, reissues.
• Met production and quality standards, cross train in multiple functions adhere to compliance and control guidelines and quality standards and interact with internal and eternal clients.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Collected, arranged and input information into database system.

• Tracked orders and notified customers of status or potential delays.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Planned and supervised shipments from production to end-user, and scheduled daily and weekly routes.
• Generated documentation and information required for customer shipments.
• Processed and entered customer orders into database, and provided proactive customer service for accounts.
• Monitored and reported on transportation costs, and properly filed shipping documents.
• Maintained department procedures manual detailing processing requirements for each individual account.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments.
• Handled high-volume paperwork, and collaborated with administrators to resolve invoicing and shipping problems.

• Operated mail opening/ sorting equipment (manual and automated)
• Created batch deposits.
• Complete Data entry.
• Operated imaging Equipment (Burroughs Sorters,Opex scanner)
• Processed Credit card and Checks.
• Performed visual assessment of products to evaluate conformance with quality standards.
• Processed G/L cash and foreign items.
• Performed QC process on complete work.
• Assisted in all functions for completing customer deposits within the customer SLA's.

• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Contacted customers directly to notify of fraudulent activity and minimize impacts.
• Offered friendly and efficient service to customers, and handled challenging situations with ease.

• Processed and analyzed various legal documents served to Chase Bank from all 50 /states.
• Assisted the escalation Team with ATM block , unblocking, bank cards, rescanning of orders to promptly to eliminate loss.
• Handled various accounting transactions.
• Maintained flow of documents received, and served through appropriate clerks up to judges and back to final destination.
• Reviewed presented documents for compliance to standards.
• Processed workflows related to specific areas of court processes.