Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
CustomerServiceRepresentative

Latonya Rollison

Wilmer,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager

Walmart
04.2006 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

High School Diploma -

Lancaster High School
Lancaster, TX
05.2003

Skills

  • Graphic Design
  • Business Planning
  • Time Management
  • Customer Relations
  • Staff Development
  • Customer Relationship Management
  • Financial Management
  • Business Development Understanding
  • Staff Supervision
  • Sales Reporting
  • Money Handling
  • Team Motivation
  • Product and Service Knowledge
  • Shrinkage Prevention
  • Hiring and Training
  • Retail Operations Management
  • Customer Service and Satisfaction

Certification

  • Certified walmart assistant mgr trainee
  • Certified leasing agent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Assistant Manager

Walmart
04.2006 - 04.2023

High School Diploma -

Lancaster High School
Latonya Rollison