Latonya Sandy

• Review cases to ensure accuracy and efficiency according to state and federal guidelines.
• Provide expertise for Front End Review and Expedited cases for intake applications.
• Provide interpretation of WFNJ and SNAP manuals and reference for quality control.

Established new routing during the job relocation. Assisted Director with employee transition and adjustment to new location. Assisted with supervision of Navigational Desk for client interaction.

Plans, organizes and assigns the work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of promoting and disciplining of subordinates.

Supervisor of a unit of 9 employees. Responsible for development and assigning training for support staff.

• Knowledge in SNAP, TANF, General Assistance and Medical programs.
• Interview clients to determine eligibility.
• Process case to approve / deny benefits and keep thorough notes.

• Supervisor of 4 case managers, program manager and 9 support staff.
• Oversee daily operations of a 100 bed homeless facility.
• Interview applicants, train new employees, evaluate performance.
• Create and monitor weekly work schedules, manage time and attendance.

• Weekly meetings for a caseload of 25 dual diagnosis Safe Haven clients.
• Facilitate groups and classes to assist clients in becoming self-sufficient.
• Collaborate with Project Hope and various health vendors for the annual ‘Bring Dad to the Doctors Day’ event.