Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Magliocco

Mantua,NJ

Summary

Dynamic Human Service Specialist III with a proven track record at Gloucester County Division of Social Services. Expert in client retention strategies and adept at cross-functional coordination. Recognized for enhancing customer relations and resolving complex issues, leveraging strong decision-making and active listening skills to drive positive outcomes.

Overview

30
30
years of professional experience

Work History

Human Service Specialist III

Gloucester Country Division of Social Services
Sewell, NJ
11.1993 - 03.2024

Assistant Supervisor

Maintained case load

Reviewed cases for eligibility

Reviewed workers case load

Open/ close cases

Determined eligibility

Customer relations

Education

Master of Human And Social Services - Social And Human Services

Capella University
Minnesota City, MN
05.2015

Skills

Client retention strategies

Cross-functional coordination

Professional telephone demeanor

Clerical support

Creative problem solving

Decision-making

Problem resolution

Customer relations

Computer proficiency

Data entry

Verbal and written communication

Adaptability and flexibility

Active listening

Team collaboration

Multitasking and organization

Customer service

Timeline

Human Service Specialist III

Gloucester Country Division of Social Services
11.1993 - 03.2024

Master of Human And Social Services - Social And Human Services

Capella University
Christina Magliocco