Latonya Survillion
New Albany,MS
Summary
Motivated and goal-oriented professional with extensive experience in customer service and early childhood education. Skilled in problem-solving, communication, and teamwork, with a strong focus on delivering exceptional service and fostering positive learning environments. Seeking opportunities to grow professionally and contribute to organizational success.
Overview
20
20
years of professional experience
Work History
Early Childhood Education Teacher
The First United Methodist Church
2021.01 - Current
- Promote literacy and foundational education for preschool-aged children through interactive learning experiences
- Communicate with parents to provide updates on children's developmental milestones and progress
- Foster positive self-esteem and emotional growth through guided activities and nurturing care
- Maintain a secure, supportive environment for all children, ensuring age-appropriate activities and routines
- Assist with potty training and developmental tasks for toddlers
- Observe and document children's development, providing feedback to parents and caregivers.
Housekeeper
The First United Methodist Church
2017.01 - Current
- Ensure cleanliness and maintenance of common areas, including bathrooms, meeting rooms, and guest spaces
- Manage inventory of cleaning supplies and equipment, ordering replacements when necessary
- Perform routine inspections to identify and address repair needs, ensuring the upkeep of the facility
- Assist guests and maintain a welcoming atmosphere in all public spaces.
Housekeeper
Baptist Memorial Hospital
2016.01 - 2017.01
- Cleaned and sanitized patient rooms, bathrooms, and communal areas in accordance with hospital safety protocols
- Collected and disposed of waste materials, ensuring a clean and sanitary environment
- Assisted patients and visitors with inquiries, maintaining professionalism and compassion.
Customer Service Associate
Ashley Furniture
2007.01 - 2013.01
- Provided exceptional customer service by addressing client needs, handling special orders, and ensuring satisfaction
- Maintained knowledge of product offerings, including detailed information about furniture and décor options
- Built rapport with customers, resolving issues efficiently and maintaining a positive store environment
- Collaborated with team members to ensure seamless operations during peak sales periods.
Receptionist
Shaun Williams Handyman and Custom Home Construction Services
2005.01 - 2010.01
- Managed the front office, handling multi-line phone systems and directing inquiries to the appropriate staff
- Organized and maintained filing systems for project documentation and client records
- Scheduled appointments and meetings, coordinating between clients and contractors
- Assisted in the planning and execution of marketing initiatives to promote business growth.
Education
Associate Degree in Early Childhood Education Technology -
Itawamba Community College
Tupelo, MS05.2019
Skills
- Customer service excellence
- Early childhood education principles
- Multi-tasking & problem-solving
- Child development & behavior management
- Team leadership & collaboration
- Marketing & advertising strategies
- Event planning & project management
- Strong organizational & time-management skills
- Effective communication (verbal & written)
References
Available upon request.
Timeline
Early Childhood Education Teacher
The First United Methodist Church
2021.01 - Current
Housekeeper
The First United Methodist Church
2017.01 - Current
Housekeeper
Baptist Memorial Hospital
2016.01 - 2017.01
Customer Service Associate
Ashley Furniture
2007.01 - 2013.01
Receptionist
Shaun Williams Handyman and Custom Home Construction Services
2005.01 - 2010.01
Associate Degree in Early Childhood Education Technology -
Itawamba Community College
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