Latonya Taylor
Heal In-Ez Reiki
Eatonton,GA
19
years of professional experience
Detail-oriented professional with extensive experience in transaction processing and organizational management. Recognized for strong multitasking abilities and maintaining high standards of quality and client service in fast-paced environments.
Work History
Reiki Master
9 Months- Administered Reiki sessions to promote healing and relaxation for clients.
- Customized treatment plans based on individual client needs and preferences.
- Educated clients on mindfulness practices and self-care techniques.
- Maintained a clean and calming environment for optimal client experience.
- Documented client progress to track improvements and adjust treatments as necessary.
- Participated in ongoing training to refine skills and expand knowledge of Reiki practices.
- Incorporated various modalities such as crystals, essential oils, or sound therapy into sessions when appropriate to enhance healing effects.
- Developed strong relationships with clients, leading to repeat appointments and positive feedback.
- Promoted overall wellness by recommending appropriate lifestyle changes in conjunction with Reiki treatments.
- Maintained client confidentiality to protect patient privacy.
Technician III
2 Years 5 Months- Concentrated antigens for potency using a high pressure and heat tank.
- Operated laboratory equipment to conduct various tests and analyses.
- Maintained accurate records of test results to ensure compliance with quality standards.
- Collaborated with team members to troubleshoot and resolve technical issues efficiently.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Implemented safety protocols to minimize risks in the laboratory environment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Lead Cap & Labeling Tech
5 Years 7 Months- Assisted in developing standard operating procedures for laboratory protocols, enhancing consistency and accuracy in testing.
- Operated laboratory equipment for precise sample analysis and testing procedures.
- Conducted routine maintenance on scientific instruments to ensure optimal performance and reliability.
- Assisted in developing standard operating procedures for laboratory protocols, enhancing consistency and accuracy in testing.
- Trained junior technicians on equipment operation and safety protocols, fostering a culture of compliance and excellence.
- Implemented quality control measures that reduced error rates in sample processing significantly.
- Oversaw inventory management of laboratory supplies, ensuring timely availability for ongoing projects.
- Conducted detailed diagnostics to identify issues, leading to a decrease in system downtimes.
- Diagnosed and repaired problems with electrical and mechanical systems.
Assistant Manager
3 Years 2 Months- Led team in implementing merchandising strategies to enhance product visibility and sales performance.
- Managed inventory control processes, ensuring accuracy and minimizing stock discrepancies.
- Trained and mentored new employees on operational procedures and customer service excellence.
- Facilitated communication between management and staff to promote a positive workplace culture.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, and transported deposits to the bank.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing their needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
Customer Service Representative
6 Years- Resolved customer inquiries, ensuring high satisfaction and efficiency in service delivery.
- Trained new team members on company policies and customer service best practices.
- Maintained accurate records of customer interactions using Walmart's CRM systems.
- Performed check cashing for customers based on company policies.
- Provided exceptional service to clients while processing transfers, card payments, and check cashing services efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Diploma - Accounting
- Dean's List
- 3.5 GPA
Associate of Arts - Early Childhood Education
Skills
Transaction processing
Cash management
Financial reporting
Data entry
Document management
Issue resolution
Organizational abilities
Multitasking
Team collaboration
Software proficiency
Active listening
Communication skills
Interests
Gardening
I like working with my hands and fixing things.
Web Development and Design
Outdoor Recreation
I like looking at the stars and learning about constellations.
I participate in low-impact exercises to strengthen core muscles.
Enjoy yoga and meditation for overall physical and mental well-being.
Knitting and Crocheting
Crafting and DIY Projects
Timeline
Reiki Master
Heal In-Ez Reiki
01.2026 - CurrentRead More
Technician III
Boehringer Ingelheim Pharmaceuticals
06.2023 - 11.2025Read More
Lead Cap & Labeling Tech
Aalto Scientific
06.2017 - 01.2023Read More
Assistant Manager
Dollar General
06.2015 - 08.2018Read More
Customer Service Representative
Walmart
01.2008 - 01.2014Read More
Central Georgia Technical College
Diploma from Accounting
Read More
Ashford University
Associate of Arts from Early Childhood Education
Read More