Latonya Walker
Greenville
Summary
Dynamic and detail-oriented professional with a proven track record at all of my previous employees, excelling in visual merchandising and customer service. Recognized for enhancing product presentation and fostering teamwork, while leveraging strong attention to detail and adaptability to drive sales and improve customer satisfaction. Committed to delivering exceptional shopping experiences, and is willing to learn new things when necessary.
Overview
13
13
years of professional experience
Work History
Merchandiser
Advantage Solutions
Colliin County
01.2026 - Current
- Executed removal of damaged, out-of-code, not-in-set, and discontinued items from displays to enhance product presentation.
- Conducted thorough inspections of merchandise to ensure quality standards were met.
- Addressed customer inquiries related to merchandise department details and pricing.
- Executed routine maintenance tasks including cleaning shelves, updating signage, and reporting damaged fixtures to enhance store appearance.
- Ensured accurate product placement and quantity verification at designated locations.
- Facilitated customer assistance in locating desired items and recommending suitable alternatives.
- Facilitated training for new team members on merchandising best practices to ensure consistency across the store.
- Ensured adherence to store policies to foster a safe and welcoming shopping environment.
Custumer Service Representative
David's Bridal
Oklahoma City, OK
08.2025 - 01.2026
- Assisted customers with product selection and fitting appointments, enhancing overall service experience.
- Managed customer inquiries through phone ensuring timely and accurate responses.
- Processed transactions efficiently using POS systems, maintaining accuracy in financial exchanges.
- Resolved customer complaints effectively, applying conflict resolution techniques to improve satisfaction.
- Oversaw the fulfillment of online orders, guaranteeing efficient mailing and adherence to deadlines.
Jewelry Sales Associate
TJ Maxx, TJX Companies
Edmond, OK
11.2022 - 01.2026
- Guided customers in selecting jewelry pieces to enhance overall shopping experience.
- Analyzed current trends and inventory levels to provide strategic recommendations.
- Managed transaction processing through POS systems, ensuring accuracy in cash handling.
- Spearheaded collaboration initiatives among team members to elevate sales performance.
Visual Merchandiser
Target
Allen, TX
11.2012 - 02.2020
- Executed clothing item resets in store to align with current fashion trends.
- Ensured timely updates of signage to reflect current information.
- Ensured cleanliness and organization of designated area.
- Assisted in various departments to ensure operational efficiency.
Education
High School Diploma -
Allen High School
Allen, TXSkills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Active listener
- Product inventory counts
- Customer service
- Adaptability and flexibility
- Teamwork and collaboration
- Attention to detail
- Laptop and mobile device use
Timeline
Merchandiser
Advantage Solutions
01.2026 - Current
Custumer Service Representative
David's Bridal
08.2025 - 01.2026
Jewelry Sales Associate
TJ Maxx, TJX Companies
11.2022 - 01.2026
Visual Merchandiser
Target
11.2012 - 02.2020
High School Diploma -
Allen High School