Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

LaTonya Dixon

Farmers Branch,TX

Summary

Experienced professional with 15 years in the mortgage and finance sectors, specializing in paralegal work, trial representation, and compliance. Proven ability to mentor teams and build strong client relationships, resulting in enhanced business performance. Committed to leveraging diverse skills to contribute to organizational growth and success.

Overview

14
14
years of professional experience

Work History

Assistant Vice President, NAM Settlements

Citibank NA
Irving, TX
01.2022 - Current
  • Junior-level manager within the syndicated loan space.
  • Led the settlement process for PAR trades at Citi, ensuring accuracy and timeliness.
  • Partner with internal teams to maintain regulatory compliance, and resolve trading issues.
  • Lead a team of 5 to 6 officers, and provide coaching, feedback, and ongoing training.
  • Assumes a formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff.
  • Ops project lead for SLT conversion to LIQ.

Sr Compliance Analyst

Rushmore Loan Management Services, LLC
Dallas, TX
04.2019 - 12.2021
  • Project lead for the implementation of ACES, an automated system utilized by the QA, QC, and Compliance Teams
  • The implementation of the automation resulted in a 95.42% success rate for the project.
  • Root cause issues and complete data analysis.
  • Assess risk and open CAP(s), as applicable.
  • Developed and implemented testing for all lines of business within the company.
  • Developed and implemented quality assurance test plans, including procedures, test scripts, and determining sample population.
  • Complete training for our offshore team, who completes the testing.

Paralegal, Mortgage Compliance

Rushmore Loan Management Services LLC
Dallas, TX
05.2015 - 04.2019
  • As a paralegal, managed foreclosure processes across states, overseeing a portfolio of 400 accounts.
  • Tasked with minimizing losses associated with contested and litigated foreclosures, and bankrupt mortgages.
  • Investor Relations – The point of contact for a high-priority investor.

Team Lead, Operations

PennyMac
Fort Worth, TX
11.2014 - 05.2015
  • Team lead and liaison for the TX site to California management.
  • Coordinated compliance initiatives to meet new regulatory requirements for Fannie Mae, Freddie Mac, FHA, VA, and HAMP customers.
  • Conducted a second-level review of loans pending being sent to foreclosure.

Portfolio Manager, Operations

Nationstar Mortgage
Irving, TX
10.2013 - 11.2014
  • SPOC for multiple firms and liaison between the firms and investors, executing quickly and accurately in accordance with established HUD guidelines to appropriate the correct course of action.
  • Provided weekly reporting and had weekly meetings with the Executive Vice President of the department.
  • As a paralegal, I travel for mediation and non-jury trial hearings.
  • Assisted management in reporting, auditing, and training new hires.

Compliance & Assurance

Carlisle & Gallagher Consulting
Dallas, TX
10.2011 - 01.2013
  • Subject Matter Expert in the Internal Quality Assurance Department, as part of the OCC Consent Order for Foreclosure Review.
  • Assisted analysts in providing evidence to refute or confirm findings by articulating a written deposition that may be presented to Congress.
  • Supported a team of 200 analysts who researched and analyzed mortgage cases and complaints that have been found to contain potential servicing errors and/or financial harm to a borrower.
  • Developed and implemented quality assurance test plans, including testing standard operating procedures, test scripts, and sampling.
  • Created and facilitated ongoing training to provide an efficient and intentional delivery of information.

Education

Accounting Assistant Certificate Program -

Dallas County Community College
Dallas, TX

Bachelor of Business Management -

University of Texas At Arlington
Arlington, TX

Skills

  • Risk management and auditing
  • Quality assurance
  • Mentoring and training
  • Testing development and implementation
  • AS400 and MSP
  • LPS and Pentagon reporting
  • Rushmar and FNMA
  • FHA/VA compliance
  • ACES and Valeri systems
  • E-Oscar and Yardi/P260
  • Lenstar and Power BI
  • Advanced Microsoft Office skills
  • XMC (web and workstation)
  • Flexcube and LQT

Affiliations

  • Head Start of Greater Dallas, Policy Council Member
  • Head Start of Great Dallas, Board Member
  • Junior Achievement of Dallas, Volunteer

Timeline

Assistant Vice President, NAM Settlements

Citibank NA
01.2022 - Current

Sr Compliance Analyst

Rushmore Loan Management Services, LLC
04.2019 - 12.2021

Paralegal, Mortgage Compliance

Rushmore Loan Management Services LLC
05.2015 - 04.2019

Team Lead, Operations

PennyMac
11.2014 - 05.2015

Portfolio Manager, Operations

Nationstar Mortgage
10.2013 - 11.2014

Compliance & Assurance

Carlisle & Gallagher Consulting
10.2011 - 01.2013

Accounting Assistant Certificate Program -

Dallas County Community College

Bachelor of Business Management -

University of Texas At Arlington

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