Candidate with in-depth working knowledge about customer service activities and ability to work in any setting; Seeking work in an organization that will allow me to utilize my educational experience and skills. Work well independently and even under supervision;10+ years of experience in customer service. A dependable individual who works within the scope of professional practice guidelines.
Hi, I’m
Latora Alston
Paterson,NJ
Summary
Overview
21
years of professional experience
Work History
Board of Nephrology Examiners Nursing Technology, BONENT Certified
NCCT Phlebotomist Technician
Job overview
St. Mary’s Hospital
Patient Transport Specialist
04.2023
Job overview
- Certifications: BLS for Healthcare Providers (CPR and AED) program
- Basic knowledge of computer, copy machine, IV pumps and other patient care equipment
- Ensures patient comfort while assisting in all aspects of patients’ transport
- Ensures the safe, timely and accurate transport of patients to their destination to include bringing the proper requested equipment and the patient chart
- Demonstrates competency of transporting all age-groups as well as culturally diverse populations
- Ensures proper oxygen levels in tanks before transporting patients and replaces stretcher tank as needed to ensure patient has sufficient oxygen throughout the duration of transport
- Frequent lift & carry 11-50 pounds, bend/crouch, twist, & reach above shoulder
- Constant standing, moving about work area, lift & carry 1-50 pounds, walk-level surface, use of arms/wrist, manual dexterity (grasping/squeezing), & operate foot control
- General hospital environment with the potential for contact with blood and body fluids when transporting
- Bio
Specimen handler\ Sorter
01.2011 - 05.2022
Job overview
- Preparation of specimens for testing which meet the Laboratory's criteria
- Generates, distributes, and monitors worksheets and pending reports
- Registers, maps, retrieves, discards specimens/paraffin blocks as needed
- Preparation of instrument-specific or department-specific reagents and buffers as needed
- Request and pull samples from other locations for pending tests
- Familiar with tube types, test request and medical terminology
- Report malfunctioning of all systems and equipment through appropriate channels
- Report on time and ready to perform their assigned duties as scheduled
- Full knowledge of the physician's order/requisition
- Understand and comply with OSHA, HIPA, and all regulatory requirements
- Follow proper incident procedure in the event of any accident, specimen breakage, and spills
- Attends department trainings and meetings and interacts in two-way communication to assist in process improvement
- Maintains compliance with all laboratory policies and procedures as well as safety and quality practices.
Tiffany & Co
Picker/Packer
10.2020 - 03.2022
Job overview
- Responsible for the timely and accurate handling of inbound and outbound order receipts
- Responsible for the put away of inventory both on the warehouse floor as well as jewelry room vault
- Maintained an organized and neat working area
- Developed an in- depth knowledge of PDF systems used to process offline purchases
- Adaptive team player
- Active listening skills
Hackensack, Meridian Medical Center
07.2016 - 09.2020
Job overview
- EVS- Environmental Service
- Performs repetitive cleaning operations throughout the workday under specific instructions wash, dust, polish, vacuum, and sweep all assigned area of organization
- Collects soiled linen and disposes of same linen in laundry chute
- Adheres to the standards identified in the Medical Center's Organizational Competencies
- Working Conditions: Lifts a minimum of 100 lbs., pushes and pulls a minimum of 250 lbs
- Obtained high patient satisfaction scores based on HCAHPS
- Delivered customers and patients satisfaction daily
- Perform routine activities that assure the facility is maintained in a manner that a consistent with organizational and patient expectations and standards, cleanliness, aesthetics, safety and infection control
- Performed emergency housekeeping when accidents occur observe and reported any maintenance issues
- Cleaned and sanitized patient rooms upon discharged, offices and administrative areas as well as restrooms, Nurses station and hallways
Fairway SupermarketWoodland, NJ
Front-End, Supervisor
09.2012 - 10.2016
Job overview
- Performing opening and closing functions/cash pulls, oversees 25+ employees
- Perform accurate sales translation according to cash control policies and procedures,
- Sharp problem solver, strong organizational skills, responsible for providing the best level of customer service
- Adaptive Team Player
- Great leadership skills Certifications & Eligibility)
Star AcademyClifton, NJ
Hemodialysis Technician Program
04.2013 - 06.2014
Job overview
- Perform Phlebotomy procedures on patients, obtained live blood draws and urine specimens
- Simulation of cannulation Procedures
- Vital signs height and weight measurements
- Assisted with clinical procedures and pre/post patient evaluation and assessment
- Simulated and imitation and dialysis take off procedures
- Maintained, cleaned and decontaminated equipment and treatment areas proper disposal of contaminated supplies
- Simulated start up and shut down of Hemodialysis related equipment
American Heart Association
01.2001 - 01.2009
Job overview
- 1/ EMD Certified 4/, , (BLS/CPR)
- HIPPA, Blood Borne Pathogens (OSHA)
Education
John F Kennedy High School NJ
GED
05.2001
University Overview
Timeline
Picker/Packer
Tiffany & Co
10.2020 - 03.2022
Hackensack, Meridian Medical Center
07.2016 - 09.2020
Hemodialysis Technician Program
Star Academy
04.2013 - 06.2014
Front-End, Supervisor
Fairway Supermarket
09.2012 - 10.2016
Specimen handler\ Sorter
01.2011 - 05.2022
John F Kennedy High School NJ
GED
05.2001
American Heart Association
01.2001 - 01.2009
NCCT Phlebotomist Technician
Board of Nephrology Examiners Nursing Technology, BONENT Certified
Patient Transport Specialist
St. Mary’s Hospital
04.2023
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