Latorya Henderson
Gallatin,Tn
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Certified Pharmacy Technician III
Vanderbilt Medical Center East Pharmacy
Nashville, TN
07.2019 - Current
- Trained New Hires, pharmacists, and Pharmacy Interns.
- Successfully worked with insurance companies to process prior authorization claims, resolve problems, and obtain payments.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Managed inventory by ordering adequate supplies necessary for patient care.
- Counted, measured, and compounded medication following standard procedures.
Registered Pharmacy Technician
Carezone Pharmacy mail order
Nashville, TN
04.2017 - 04.2019
- Investigated and analyzed client complaints to identify and resolve issues.
- Verified client information and validated data before creating shipping paperwork and internal documents.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Registered Pharmacy Technician
Publix Pharmacy
Hermitage, TN
03.2010 - 04.2016
- Performed Data entry and input patient information.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Monitored expiration dates keeping inventory accurate and up to date at all times.
- Worked alongside pharmacists to provide excellent service in a high-volume retail setting.
- Promoted pharmacy Discounts and vaccinations, raising store sales to high levels.
Education
Bachelor of Science - Healthcare Admininstration
Trevecca Nazarene University
Nashville, TN08-2025
Certification- Pharmacy Technician - Pharmacy
Pharmacy Technician Certification Board
Nashville01.2020
Skills
- Software Proficiency
- Leadership
- Time Management
- Pharmacy Insurance Billing Knowledge
- Knowledge of Pharmacy Operations and Protocol
- Inventory Supply Management
- Problem-solving skills
Timeline
Certified Pharmacy Technician III
Vanderbilt Medical Center East Pharmacy
07.2019 - Current
Registered Pharmacy Technician
Carezone Pharmacy mail order
04.2017 - 04.2019
Registered Pharmacy Technician
Publix Pharmacy
03.2010 - 04.2016
Bachelor of Science - Healthcare Admininstration
Trevecca Nazarene University
Certification- Pharmacy Technician - Pharmacy
Pharmacy Technician Certification Board
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