Summary
Overview
Work History
Skills
Certification
Timeline
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Latosha Arnold

Summary

Highly-motivated employee that loves new challenges. Strong work ethic, adaptability, and exceptional skills. I work effectively unsupervised and supervised mastering any new skills. Hardworking employee with customer service, multitasking, Caring,Compassionate skills. Will provide each every customer a positive and memorable experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medtech

Astoria/Bellatage Senior Living
Winter Haven, FL
06.2023 - Current
  • provide assistant to each residents with medication
  • Provide assistant to those that need help with daily ADLs
  • wash and put away laundry,do light house work to a minimal
  • help the resident with showers following schedule
  • updating residents records and filling any forms to each residents chart

CNA

Astoria Senior Living
Winter Haven, FL
10.2012 - Current
  • provide direct care to the patients as far caring for the resident,showering,assist with meals,helping with all thing that is needed for day to day care
  • Answer all patients call lights promptly response to the resident request appropriately
  • documentation on each patients daily
  • Provided basic care by taking vital signs,measuring height and weight and recording intake/output
  • Assisted resident with walking, exercise, splints,continuing self feeding
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.

Admission Coordinator Assistant

Astoria Senior Living
Winter Haven, FL
05.2021 - 07.2022
  • Review clinical documentation to assure appropriateness of the resident/patient
  • Complete all admission paperwork with resident/patient or family members
  • Give tours to building to prospective residents/patients and families
  • Maintain a professional relationship internally an externally
  • Support the Admission Coordinator by completing insurance verifications and authorizations as required
  • Analyzed customer feedback surveys in order to identify opportunities for improvement
  • Resolved customer complaints in a timely manner while upholding company standards.

Skills

  • Patient Care
  • Caring for Hospice patients in facility
  • Team player
  • compassionate caring positive person
  • Hard worker
  • can communicate professionally with resident an family

Certification

  • CNA Licenses
  • Med Tech Certificate
  • CPR Certificate
  • AED certificate

Timeline

Medtech

Astoria/Bellatage Senior Living
06.2023 - Current

Admission Coordinator Assistant

Astoria Senior Living
05.2021 - 07.2022

CNA

Astoria Senior Living
10.2012 - Current
  • CNA Licenses
  • Med Tech Certificate
  • CPR Certificate
  • AED certificate

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Latosha Arnold