Latosha Dodd
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Team Leader
Geodis - H&M
08.2019 - 12.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Devised and implemented processes and procedures to streamline operations.
Server
The Grove Sports Bar & Eatery
05.2013 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Broad Ripple Mgnt High School For Prfm Arts
Indianapolis, IN05.1996
Skills
- Compliance requirements
- Team Member Training
- Safety practices
- Issue triaging
Timeline
Team Leader
Geodis - H&M
08.2019 - 12.2023
Server
The Grove Sports Bar & Eatery
05.2013 - 08.2019
High School Diploma -
Broad Ripple Mgnt High School For Prfm Arts