Latosha Hairston
Greensboro,NC
Summary
I have a bachelor degree in psychology and currently working on my master degree in clinical psychology. I am currently completing my practicum with the Aya Center. Here I am shadowing different counseling and psychology professionals learning different styles of counseling, and learning how plan and case conceptualize. As far as previous work, I have experience in data organization and management of people.
Overview
10
10
years of professional experience
Work History
Provider Data Analyst
United Healthcare
02.2019 - Current
- Supported strategic initiatives by providing comprehensive insights into provider data trends and potential areas of improvement.
- Reduced manual workload for staff by automating routine tasks related to provider data maintenance and updates.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
- Maintained compliance with industry regulations by ensuring accurate documentation and reporting of all relevant provider information.
Data Entry Clerk
LabCorp
07.2017 - 02.2019
- Contributed to cost savings through efficient use of resources during high-volume periods such as year-end reporting.
- Coordinated with cross-functional teams to gather necessary information for accurate record-keeping and reporting purposes.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.
- Analyzed current data records to provide detailed reports.
- Followed data entry protocols, rules and regulations.
Assistant Store Manager
Dollar General
06.2014 - 07.2017
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
Master Of Arts - Clinical Counseling
North Carolina A & T State University
Greensboro, NCBachelor Of Arts - Psychology
University of North Carolina At Greensboro
Greensboro, NC05.2017
Skills
- KPI Tracking
- Software Testing Life Cycle (STLC)
- Workflow Analysis
- Compatibility Testing
- Active listening
- Person Centered Planning
Timeline
Provider Data Analyst
United Healthcare
02.2019 - Current
Data Entry Clerk
LabCorp
07.2017 - 02.2019
Assistant Store Manager
Dollar General
06.2014 - 07.2017
Master Of Arts - Clinical Counseling
North Carolina A & T State University
Bachelor Of Arts - Psychology
University of North Carolina At Greensboro