With a proven track record at CES Security Services, I excel in crime prevention and customer service, demonstrating exceptional incident reporting and team collaboration. Achievements include significantly enhancing security at high-profile events, showcasing my ability to monitor and patrol effectively while maintaining high client satisfaction.
Observed and written detailed reports, Rover, relieved fellow guards, managed the night shift,communicate via walkie-talkies, conducted foot patrols, scan QR codes, communicate with clients to reach desired results, escort trespasser off the premises, deter violators, answer questions when necessary, direct customers when necessary, monitor the CCTVs.
I have guarded EVENTS such as:
Amazon/NATO- Washington Convention Center, 801 Allen Y. Lew Place nw
ETS Risk Management National Governors Association (NGA) Winter Conference- The Grand Hyatt, 1000 H Street nw
Fellowship of Catholic Students- Washington Hilton, 1919 Connecticut Ave. nw
Cardiovascular Research Technologies(CRT)- 1919 Connecticut Ave nw
Satellite 2024- Washington Convention Center
WMMCAI- Washington Convention Center
DAT Center World- Washington Convention Center
Forth&Freedom Coalition- Washington Hilton
ANA- Grand Hyatt
NDIA-Washington Convention Center
PDA/EDA- The Westin Hotel
Cyber Corps-Washington Hilton
Cardiovascular Research Technologies-Washington Hilton Hotel 1919 Connecticut Ave nw
CIGNA- Hyatt Regency Crystal City
APAICS-Washington Convention Center
AIA- Washington Convention Center
I have guarded COMMERCIAL properties such as:
The Towers Condominiums
The Resa
Marriott- 175 L Street NE
Modera Sedici
Organize and secure customer information, record payments, set-up accounts and passwords for customers, report to employer the delinquents, record delinquencies, check status of tax refunds, create passwords.
Exercise customer service, answer phones, price merchandise, keep backroom clean and organized, direct customers to requested location/person/clothing, answer questions, intercom floor workers/associates to collect the clothing from backroom, hang-up clothes, Gove honest opinion if asked.
Exercise customer service, keep walkie-talkies in working order, deter criminal activities from occurring, relieve fellow guards, closing and opening the store, check receipts, check property, perform foot patrol, hold bags and assign numbers.
Prepped meals, serve meals to customers, ring-up orders, exercise customer service, keep work station clean/sanitized and organized.
Detailed daily activities in daily logs, stand-up/sit down at assigned post, perform foot patrol, relievefellow guards, communicate via walkie-talkies, make sure customers/residents/visitors sign-in and sign-out, exercise punctuality, exercise customer service.
Locations Guarded:
DC General (Shelter)
All men shelter