Summary
Overview
Work History
Education
Skills
Timeline
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LaTosha Keys

Suitland,MD

Summary

With a proven track record at CES Security Services, I excel in crime prevention and customer service, demonstrating exceptional incident reporting and team collaboration. Achievements include significantly enhancing security at high-profile events, showcasing my ability to monitor and patrol effectively while maintaining high client satisfaction.

Overview

12
12
years of professional experience

Work History

Unarmed Security Officer

CES Security Services
02.2024 - Current

Observed and written detailed reports, Rover, relieved fellow guards, managed the night shift,communicate via walkie-talkies, conducted foot patrols, scan QR codes, communicate with clients to reach desired results, escort trespasser off the premises, deter violators, answer questions when necessary, direct customers when necessary, monitor the CCTVs.


I have guarded EVENTS such as:

Amazon/NATO- Washington Convention Center, 801 Allen Y. Lew Place nw


ETS Risk Management National Governors Association (NGA) Winter Conference- The Grand Hyatt, 1000 H Street nw


Fellowship of Catholic Students- Washington Hilton, 1919 Connecticut Ave. nw


Cardiovascular Research Technologies(CRT)- 1919 Connecticut Ave nw

Satellite 2024- Washington Convention Center


WMMCAI- Washington Convention Center


DAT Center World- Washington Convention Center


Forth&Freedom Coalition- Washington Hilton


ANA- Grand Hyatt


NDIA-Washington Convention Center


PDA/EDA- The Westin Hotel


Cyber Corps-Washington Hilton


Cardiovascular Research Technologies-Washington Hilton Hotel 1919 Connecticut Ave nw


CIGNA- Hyatt Regency Crystal City


APAICS-Washington Convention Center


AIA- Washington Convention Center


I have guarded COMMERCIAL properties such as:


The Towers Condominiums


The Resa


Marriott- 175 L Street NE


Modera Sedici


Tax Preparer Assistant

Patterson Tax Service
02.2022 - 04.2022

Organize and secure customer information, record payments, set-up accounts and passwords for customers, report to employer the delinquents, record delinquencies, check status of tax refunds, create passwords.

Backroom Attendant

Forman Mills
07.2017 - 01.2018

Exercise customer service, answer phones, price merchandise, keep backroom clean and organized, direct customers to requested location/person/clothing, answer questions, intercom floor workers/associates to collect the clothing from backroom, hang-up clothes, Gove honest opinion if asked.

Door Guard/Greeter

Forman Mills
07.2017 - 01.2018

Exercise customer service, keep walkie-talkies in working order, deter criminal activities from occurring, relieve fellow guards, closing and opening the store, check receipts, check property, perform foot patrol, hold bags and assign numbers.

Food Preparation Worker/Cashier

Rinaldi's Bowling Alley
07.2015 - 08.2015

Prepped meals, serve meals to customers, ring-up orders, exercise customer service, keep work station clean/sanitized and organized.

Unarmed Security Guard

Professional 50 States Protection
09.2012 - 06.2014

Detailed daily activities in daily logs, stand-up/sit down at assigned post, perform foot patrol, relievefellow guards, communicate via walkie-talkies, make sure customers/residents/visitors sign-in and sign-out, exercise punctuality, exercise customer service.


Locations Guarded:


DC General (Shelter)


All men shelter

Education

High School Diploma -

Anacostia Sr. High School
Washington, DC
06.2003

Skills

  • Report writing
  • Incident reporting
  • Property patrol
  • Crime prevention
  • Accident investigations
  • CCTV monitoring
  • Law enforcement collaboration
  • Security inspection
  • Building patrol
  • Entrance monitoring
  • Premises patrol
  • Team player
  • Customer service
  • Punctuality
  • Patrolling
  • Legible report writing

Timeline

Unarmed Security Officer

CES Security Services
02.2024 - Current

Tax Preparer Assistant

Patterson Tax Service
02.2022 - 04.2022

Backroom Attendant

Forman Mills
07.2017 - 01.2018

Door Guard/Greeter

Forman Mills
07.2017 - 01.2018

Food Preparation Worker/Cashier

Rinaldi's Bowling Alley
07.2015 - 08.2015

Unarmed Security Guard

Professional 50 States Protection
09.2012 - 06.2014

High School Diploma -

Anacostia Sr. High School
LaTosha Keys