Summary

Overview

Work History

Education

Skills

Clearance

Federal Contractor

Volunteer Force Alignment

Personal Information

Timeline

Latoya Agnew

Lyman,SC

Summary

Dynamic logistics professional with extensive experience at the United States Postal Service, excelling in federal contract administration and route optimization. Proven track record in ensuring compliance and enhancing operational efficiency. Skilled in document security and adept at fostering strong communication with stakeholders, driving successful outcomes in high-pressure environments.

Overview

years of professional experience

Work History

Founder / Program Manager - CDS Contract (USPS)

Faythful Journee, LLC

Spartanburg, USA Full-time (Approx. 40 Hrs/week)

01.2024 - 03.2025

Oversaw the USPS CDS subcontract, coordinating logistics, driver schedules, and compliance with USPS performance guidelines.
Ensured secure document delivery and timely mail transportation while managing billing, reporting, and communication with USPS liaisons.
Monitored performance metrics to ensure quality standards were maintained.
Responded promptly to customer inquiries or complaints regarding products or services.
Created and managed the company's financial budgeting, forecasting, and reporting systems.
Established policies and procedures for efficient workflow management.

Mail Carrier, City & Rural Routes

United States Postal Service

Greer, USA Full-time(Approx. 40 Hrs/week)

04.2014 - 05.2021

Ensured compliance with USPS regulations during mail and parcel delivery.
Checked incoming mail for proper postage and correct names and addresses.
Maintained high service performance, chain of custody, and route accuracy.
Responded to customer inquiries regarding postal services and products.
Assisted other carriers with their routes as needed during peak periods.
Verified accuracy of addresses before delivering packages.
Delivered packages and letters to residential customers.
Scanned packages for delivery tracking.
Operated a vehicle in accordance with safety regulations.

Patient Care Technician

Greenville Health System

Greenville, USA Full_time(Approx. 40 Hrs/week)

01.2012 - 01.2014

Supported clinical operations and maintained HIPAA compliance.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Provided emotional support for patients and families during difficult times.
Collected specimens such as urine samples for testing purposes according to established protocols.
Ensured that all medical equipment was properly maintained and sterilized.
Conducted safety rounds regularly to ensure safe environment for patients.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.

Caregiver

Greenville County Disabilities Board

Greenville, USA Full-time(Approx. 40 Hrs/week)

01.2010 - 01.2012

Assisted clients with daily routines and maintained documentation for agency compliance.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Monitored vital signs, including blood pressure, temperature and pulse rate.
Participated in team meetings regarding client progress or concerns raised by family members.
Administered prescribed medications on a timely basis following care plan instructions.
Accompanied clients to social events such as movies or plays.
Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.