LaToya Andrews
Worcester,MA
Summary
Highly efficient person able to work in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Dunkin Donuts (NGP)
08.2023 - 09.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Mail and Package Sorter
DHL
08.2022 - 12.2023
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
- Communicated effectively with coworkers and supervisors, fostering a positive work environment conducive to collaboration and productivity.
Sortation Associate
Amazon
05.2020 - 06.2021
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
Crew Member and Cashier
Dunkin Donuts (Watermark)
08.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Crew Member and Cashier
Dunkin Donuts (NGP)
03.2018 - 01.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Crew Member and Cashier
Dunkin Donuts (NGP)
09.2016 - 03.2018
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
GED -
Dorchester High School
Dorchester, MASkills
- Heavy Lifting
- Dependable and Cooperative
- Employee Training and Supervision
- Teamwork and Collaboration
- Drive-Thru Operation
- Clear Communication
- Cash Handling
- Willingness to Learn
- Store Opening and Closing
- Cleaning
- Food and Beverage Service
- Espresso and Tea Beverage Service
Timeline
Assistant Store Manager
Dunkin Donuts (NGP)
08.2023 - 09.2024
Mail and Package Sorter
DHL
08.2022 - 12.2023
Sortation Associate
Amazon
05.2020 - 06.2021
Crew Member and Cashier
Dunkin Donuts (Watermark)
08.2019 - 01.2020
Crew Member and Cashier
Dunkin Donuts (NGP)
03.2018 - 01.2019
Crew Member and Cashier
Dunkin Donuts (NGP)
09.2016 - 03.2018
GED -
Dorchester High School
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