LaToya Andrews
Worcester,MA
Summary
Highly efficient person able to work in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Dunkin Donuts (NGP)
Auburn, MA
08.2023 - 09.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Mail and Package Sorter
DHL
Westborough, MA
08.2022 - 12.2023
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
- Communicated effectively with coworkers and supervisors, fostering a positive work environment conducive to collaboration and productivity.
Sortation Associate
Amazon
8 Industrial Road, Milford, MA 01757
05.2020 - 06.2021
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
Crew Member and Cashier
Dunkin Donuts (Watermark)
11 Austin Street, Charlestown, MA 02129
08.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Crew Member and Cashier
Dunkin Donuts (NGP)
20 North Street, Boston, MA 02109
03.2018 - 01.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Crew Member and Cashier
Dunkin Donuts (NGP)
Encore Casino, 1 Horizon Way, Everett, MA 02149
09.2016 - 03.2018
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
GED -
Dorchester High School
Dorchester, MASkills
- Heavy Lifting
- Dependable and Cooperative
- Employee Training and Supervision
- Teamwork and Collaboration
- Drive-Thru Operation
- Clear Communication
- Cash Handling
- Willingness to Learn
- Store Opening and Closing
- Cleaning
- Food and Beverage Service
- Espresso and Tea Beverage Service
Timeline
Assistant Store Manager
Dunkin Donuts (NGP)
08.2023 - 09.2024
Mail and Package Sorter
DHL
08.2022 - 12.2023
Sortation Associate
Amazon
05.2020 - 06.2021
Crew Member and Cashier
Dunkin Donuts (Watermark)
08.2019 - 01.2020
Crew Member and Cashier
Dunkin Donuts (NGP)
03.2018 - 01.2019
Crew Member and Cashier
Dunkin Donuts (NGP)
09.2016 - 03.2018
GED -
Dorchester High School