Latoya Baugh
Baraboo,WI
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2025
2025
years of professional experience
Work History
Server
The Ridges Resort & Marina
2024 - 2025
- Delivered exceptional customer service in high-volume dining environment.
- Trained and mentored new staff on menu offerings and service standards.
- Collaborated with kitchen team to ensure timely food delivery and quality standards.
- Managed table assignments efficiently to optimize guest experience.
- Handled cash transactions accurately and processed payments swiftly.
- Resolved guest inquiries and complaints promptly to enhance satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
The Spanish Court Hotel
12.2022 - 11.2024
- Manage cash and card transactions as the cashier
- Greet guest upon arrival at the restaurant, arrange reservations and organize servers seating arrangements as the restaurant host
- Make sandwiches, coffee and other beverages as a barista
- Provide guest with exceptional service, ensure that guest orders are correct and brought to them in a timely manner as a server.
Cashier and Hostess
Prosecutors pizzeria
05.2022 - 08.2022
- Manage cash and card transactions and gift shop inventories
- Maintain a clean environment including work stations and other facilities
- Process and package takeout orders.
- Organize reservations and restaurant seating arrangements.
Account sales Associate
VXI ltd
07.2020 - 03.2022
- Upselling products to customers
- Listening and solving customers’ conflicts
- Working in a team setting to meet goals daily
Education
High School Diploma - Business
Marymount High School
St.Mary, JASkills
- Experienced with PC; Microsoft Word, Excel, PowerPoint, Access
- Customer service
Languages
Spanish
Limited Working
Timeline
Server
The Spanish Court Hotel
12.2022 - 11.2024
Cashier and Hostess
Prosecutors pizzeria
05.2022 - 08.2022
Account sales Associate
VXI ltd
07.2020 - 03.2022
Server
The Ridges Resort & Marina
2024 - 2025
High School Diploma - Business
Marymount High School