Latoya Brown
Lansdowne,PA
Summary
Dedicated Caregiver with a strong background in individualized patient care and exceptional service delivery within healthcare and hospitality sectors. Proven ability to support educational environments as a Special Education Paraprofessional, skilled in implementing tailored classroom activities that enhance learning processes. Demonstrates a commitment to safety and effective learning accommodations, ensuring a positive experience for all clients. Seeking to leverage these competencies in a challenging role that fosters growth and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Paraeducator, Special Education
CCRES, Educational and Behavioral Health Services
Downingtown, PA
01.2024 - Current
- Collaborated with other professionals such as occupational therapists, speech pathologists, psychologists and social workers to provide comprehensive support services to special needs students.
- Improved behavior with modification and positive reinforcement techniques.
- Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
Behavioral Health Technician
Nurturing By Hand Behavior Consulting
Glen Mills, PA
08.2022 - 01.2024
- Provide direct behavioral services to individual clients and group sessions.
- Complete the weekly program writing, and maintain the client's program book.
- Maintained accurate documentation of patient progress and treatments received.
- Collect data and graph the data as instructed using the technological program.
- Maintain respect and confidentiality for all clients.
- Maintain and protect the well-being of all clients during treatment sessions and in emergencies.
Care Advocate
Caring Friends Home Care
Norristown, PA
01.2021 - 06.2023
- Assist and educate families with obtaining access to, and retaining memberships in, all available healthcare services and programs.
- Monitor enrollment, conduct follow-up on all applicants, and track re-enrollments.
- Assist families with appeals, payment disputes, and other complex issues.
- Prepare and maintain required paperwork, and compile monthly reports and presentations.
- Maintain established departmental policies and procedures, quality assurance program, safety, environmental, and infection control standards.
Caregiver
Caring Friends Home Care
Morristown, PA
12.2019 - 01.2021
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals, according to the individual service plan.
- Initiates and participates in leisure activities provided for residents, as described in the activity calendar, and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents.
- Maintains residents' records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in residents' physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor.
- Assists residents with medication as defined in the medication procedure; assists or supervises residents who self-administer medication; follows physician orders and state laws to administer medications to residents who cannot self-administer their medications; and exhibits an understanding of and follows medication policies and procedures.
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining areas, living spaces, bathrooms, kitchens, and other areas.
Education
Associate of Science - Social Work
Delaware County Community College
Media06-2025
High School Diploma -
Upper Darby High School
Upper Darby, PA06.2015
Skills
- Active listening
- Adaptable
- Attentive
- Conflict resolution
- Decision maker
- Dependable
- Effective communicator
- Empathetic
- Open-minded
- Patient
- Quick thinking
- Responsive
- Punctual
Timeline
Paraeducator, Special Education
CCRES, Educational and Behavioral Health Services
01.2024 - Current
Behavioral Health Technician
Nurturing By Hand Behavior Consulting
08.2022 - 01.2024
Care Advocate
Caring Friends Home Care
01.2021 - 06.2023
Caregiver
Caring Friends Home Care
12.2019 - 01.2021
Associate of Science - Social Work
Delaware County Community College
High School Diploma -
Upper Darby High School
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