LaToya Bryant
Brunswick,USA
Summary
Committed and eager individual with expertise and knowledge in a laboratory setting. Talented at accurate data collection, sample preparation and analysis, and laboratory maintenance. Possesses strong understanding of laboratory safety protocols and instrument operation. Diligent professional with experience in pollution management, government acts, regulations, and environmental concerns. I can be relied upon to help your team achieve it’s goals. I am a dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
21
21
years of professional experience
Work History
Food Service Worker
Buc Ee's
Brunswick, GA
06.2025 - Current
- Prepared food items according to company standards and safety protocols.
- Maintained cleanliness in food preparation and service areas to ensure compliance with health regulations.
- Assisted customers by providing prompt, friendly service and addressing inquiries effectively.
- Operated kitchen equipment safely and efficiently to enhance food production processes.
- Trained new employees on food handling procedures and customer service best practices.
- Implemented quality control measures to enhance food presentation and customer satisfaction rates.
Laboratory Technician
SNF
Riceboro, GA
04.2024 - 09.2025
- Conducted routine analysis of chemical samples to ensure compliance with quality standards.
- Operated and maintained laboratory equipment, ensuring optimal performance and safety protocols.
- Collaborated with team members to develop efficient testing procedures and reduce turnaround time.
- Trained new staff on laboratory techniques, safety practices, and equipment usage for streamlined operations.
- Implemented quality control measures to maintain accuracy in sample testing and data reporting.
- Oversaw inventory management of laboratory supplies, ensuring availability and minimizing waste through effective procurement strategies.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
- Collected and performed analytical testing on in-process product.
LABORATORY TECHNICIAN I
Pinova Inc
Brunswick, GA
02.2011 - 09.2023
- Utilized a range of laboratory equipment, including microscopes, centrifuges, pipettes, and spectrophotometers.
- Adhered to and enforced stated safety policies and procedures.
- Monitored chemical reactions to ensure optimal conditions were maintained during experiments.
- Calibrated scientific equipment such as pH meters, thermometers, balances.
- Set up and operated laboratory instruments to perform standardized testing in accordance with industry and standard operating procedures.
- Performed routine laboratory tests and analyses in support of research objectives, ensuring accuracy and precision of results.
- Conducted quality control checks on all lab instruments and supplies.
- Calibrated instruments with accuracy and precision following established procedures.
- Collaborated with colleagues on various projects to ensure timely completion of tasks.
- Identified potential sources of error in experimental procedures and recommended corrective actions as needed.
- Provided technical guidance and training to junior technicians on laboratory safety practices and procedures.
- Ensured compliance with relevant safety regulations when handling hazardous materials in the lab.
- Prepared reagents and solutions according to established protocols.
- Performed maintenance activities such as cleaning glassware or sterilizing work surfaces.
- Ordered chemicals and reagents required for testing purposes as needed.
- Reported any malfunctions or discrepancies related to lab equipment immediately to supervisor.
- Improved current skills and knowledge by attending all relevant meetings, classes, and trainings.
- CASHIER
CASHIER
Target Stores
Brunswick, GA
11.2010 - 03.2011
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided efficient and courteous service to customers.
- Developed strong customer service skills by providing efficient and accurate service.
- Assisted customers with locating items throughout the store when needed.
- Developed strong customer relationships to support satisfaction and loyalty.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Built and maintained positive working relationships with co-workers.
- Supported other departments within the store by providing assistance when needed.
- Used POS system to complete purchases for customers.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
MENTAL HEALTH TECHNICIAN SUPERVISOR
Serenity Lodging
Fort Pierce, FL
01.2008 - 09.2009
- Developed and implemented individualized treatment plans for clients with mental health issues.
- Provided case management services to ensure continuity of care across multiple providers.
- Provided guidance and mentorship to junior clinicians regarding professional development opportunities.
- Monitored medication compliance among clients with severe dependency illness.
- Collaborated with other professionals to coordinate comprehensive mental health services for clients.
- Trained new staff members in therapeutic techniques, safety protocols, and ethical standards of practice.
- Participated in community outreach activities to increase awareness about available resources for people with dependency illness.
- Performed administrative tasks such as preparing reports, scheduling meetings, attending conferences.
- Facilitated group therapy sessions focusing on topics such as anger management, stress reduction, and interpersonal relationships.
- Created a safe, supportive environment that encourages open communication between clients and staff.
- Adhered to HIPAA regulations while maintaining confidentiality of all patient information.
- Actively sought out ways to improve existing programs and services offered by the agency.
- Maintained accurate records of client progress including diagnosis, treatments provided. Medications prescribed.
- Implemented evidence based practices into daily operations while ensuring cultural sensitivity.
- Supervised and evaluated technical staff performance to ensure adherence to best practices in the field of mental health.
- Assessed crisis situations and developed appropriate interventions when needed.
- Developed policies and procedures for the delivery of quality mental health services within an organization.
- Reviewed relevant literature on current trends in the field of mental health care.
TRANSPORTATION SUPERVISOR
Serenity Lodging
Fort Pierce, FL
01.2008 - 09.2009
- Assigned routes to drivers based on customer needs, traffic conditions and other factors.
- Analyzed route plans for cost savings opportunities while maintaining quality service levels.
- Managed daily activities of dispatchers, including assigning tasks, monitoring progress, providing feedback and resolving conflicts as needed.
- Monitored driver performance and ensured compliance with applicable safety regulations.
- Maintained records of vehicle maintenance, repair orders and dispatch logs.
- Ensured that all vehicles were equipped with necessary safety equipment and supplies.
- Created detailed safety policies and procedures designed to reduce risk associated with transportation operations.
- Evaluated current processes and procedures related to transportation operations and identified areas for improvement.
- Coordinated communication between various departments to ensure timely delivery of products and services.
- Prepared monthly budget forecasts for transportation expenses such as fuel costs, labor costs.
- Established standards for vehicle cleanliness, pre-trip inspections, cargo securement and other related items.
- Developed and implemented new procedures to improve efficiency of transportation operations.
- Performed regular inspections of vehicles to ensure proper functioning and roadworthiness.
- Investigated accidents or incidents involving company vehicles according to established protocols.
- Conducted weekly meetings with staff members to discuss operational issues and customer service expectations.
RESIDENT MANAGER
Serenity Lodging
Fort Pierce, FL
07.2007 - 09.2009
- Created relationships with resident community to promote open communication between management and guests.
- Monitored staff performance closely to ensure that work is completed accurately and efficiently.
- Provided emergency on-call service for tenant issues, quickly and safely de-escalating problems.
- Collected, recorded and deposited resident payments on time, handling funds with care and confidentiality.
- Analyzed data from various sources to identify trends or areas needing improvement within the organization.
- Managed multiple projects simultaneously while ensuring deadlines are met within budget constraints.
- Handled tenant disputes and inappropriate behavior promptly, ling incident reports to document and resolve disturbances.
- Developed detailed budget plans to ensure the efficient use of resources while meeting financial objectives.
- Trained staff members on proper procedures for handling customer inquiries, complaints or requests.
- Established record management systems to enhance accuracy and confidentiality of resident data and documentation.
- Conducted regular staff meetings to keep daily operational tasks on track.
- Conducted regular inspections of the building to identify potential maintenance issues and take corrective action as needed.
- Coordinated with external vendors for repairs and maintenance services as required by the property owners and managers.
- Successfully managed a team of ten employees, delegating tasks and providing guidance to ensure goals were met on time.
PATIENT ACCESS SPECIALIST
Indian River Medical Center
Vero Beach, FL
10.2005 - 05.2007
- Utilized advanced computer skills to navigate multiple electronic health record systems with accuracy and efficiency.
- Demonstrated high-level customer service and communication skills while managing patient access services in a busy healthcare environment.
- Established strong working relationships with physicians, nurses, and other healthcare staff to facilitate patient care needs.
- Developed proficiency in medical terminology and insurance verification processes to ensure accurate data entry.
- Displayed strong problem solving capabilities while troubleshooting issues regarding patient accounts and insurance claims.
- Exhibited excellent organizational abilities by maintaining current records of patient information for billing purposes.
- Assisted in the completion of various administrative tasks such as ling, scanning, faxing documents.
- Provided support for patients during registration process by answering questions related to insurance coverage and payment arrangements.
- Maintained a professional demeanor when dealing with challenging situations or difficult customers.
- Performed quality assurance functions on all entered data to ensure accuracy before submission.
- Processed authorizations for medical tests and procedures.
- Communicated with third party payers to obtain insurance benefits and authorizations.
- Provided excellent customer service to patients and healthcare professionals while managing patient scheduling and registration.
- Protected patients' rights by maintaining confidentiality of personal and financial information.
- Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
- Registered patients by obtaining necessary and accurate financial and demographic information.
- Exhibited effective communication skills when interacting with diverse populations in a professional manner.
- Preserved patient accounts by obtaining and updating personal and financial information.
- Adhered strictly to established policies and procedures when dealing with sensitive patient information or records.
- Maintained positive relationships with external vendors such as insurance companies or third party payers.
- Processed payments received from patients according to established guidelines for proper accounting procedures.
- Identified self-pay patients to refer to financial assistance programs.
- Ensured compliance with all HIPAA regulations regarding patient privacy and confidentiality.
Education
ASSOCIATE IN SCIENCE (A.S.) - CRIMINAL JUSTICE
Florida Metropolitan University
Orlando, FL06-2005
Skills
- Lab Equipment Processes
- Documentation and Recordkeeping
- Laboratory Equipment Management
- Safety Compliance
- Laboratory Safety Protocols
- Chemical Handling
- Hazardous Material Handling
- Proficient in SAP and Lotus Notes
- Familiar with FTIR, Uv/Vis, XRF, HPLC and GC-MS
- Sample Collection Techniques
- Administrative Support
- Supply Maintenance
- Critical Thinking Proficiency
- Ph Meters
- Experience with Gas Chromatography
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
- Working quickly
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Food preparation
- Food and safety standards
- Efficient food preparation
- Basic mathematics
- Food assembly
- Quality control
- Food storage practices
- Covid-19 safety protocols
- Cross-functional teamwork
Timeline
Food Service Worker
Buc Ee's
06.2025 - Current
Laboratory Technician
SNF
04.2024 - 09.2025
LABORATORY TECHNICIAN I
Pinova Inc
02.2011 - 09.2023
CASHIER
Target Stores
11.2010 - 03.2011
MENTAL HEALTH TECHNICIAN SUPERVISOR
Serenity Lodging
01.2008 - 09.2009
TRANSPORTATION SUPERVISOR
Serenity Lodging
01.2008 - 09.2009
RESIDENT MANAGER
Serenity Lodging
07.2007 - 09.2009
PATIENT ACCESS SPECIALIST
Indian River Medical Center
10.2005 - 05.2007
ASSOCIATE IN SCIENCE (A.S.) - CRIMINAL JUSTICE
Florida Metropolitan University