Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Volunteer

Jose A Figueroa

Davis,CA

Summary

Reliable individual with skills and experience as a laboratory technician assistant. Smart and committed to job well done and offering exceptional drive. Offering background in collecting, processing and analyzing cellular specimens via bimolecular techniques. Familiar with basic medical terminology, laboratory protocols and testing procedures.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Best Buy Co., Inc
07.2021 - 01.2022
  • Resolved customer complaints and provided alternate solutions.
  • Enabled customers to feel welcomed, seen and valued by promptly answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.

Laboratory Technician Assistant

Yosemite Community College District
07.2018 - 07.2019
  • Monitored multiple laboratory experiments, performed synthesis, and analyzed unknown samples.
  • Performed tests and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.

Salesman

Self-employed
01.2020 - Current
  • Applied consultative sales approach to better comprehend customer needs and recommend relevant offerings.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.

Education

Bachelor of Science - Biochemistry And Molecular Biology

University of California - Davis
Davis, CA
06.2023

Skills

  • Client Needs Assessment
  • Providing Feedback
  • Critical Thinking
  • Sample Collection Techniques
  • Laboratory Safety Protocols
  • Lab Equipment Processes
  • Chemical Handling
  • Team Collaboration
  • Group and Individual Instruction

Additional Information

Relevant course work and lab experience: Molecular Biology & Biochemistry Laboratory, Organic Chemistry courses + Laboratory, General Chemistry Laboratory, Advanced Molecular Biology, Genetics and Gene Expression, Applied Biostatistics

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Best Buy Co., Inc
07.2021 - 01.2022

Salesman

Self-employed
01.2020 - Current

Laboratory Technician Assistant

Yosemite Community College District
07.2018 - 07.2019

Bachelor of Science - Biochemistry And Molecular Biology

University of California - Davis

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Jose A Figueroa