Latoya Campbell
Kissimmee,FL
Summary
Exceptional leader talented at Customer Service and problem solving. Dynamic communicator who consistently exceeds goals and company expectations. Technically-savvy with outstanding relationship building, training and presentation skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Broward Health Coral Springs
10.2020 - 01.2026
- Assisted in monitoring patient vital signs and reporting changes to nursing staff.
- Supported daily activities, ensuring patient comfort and safety during care procedures.
- Maintained accurate documentation of patient records and treatment plans.
- Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
- Trained new staff on protocols for patient care and equipment usage.
- Implemented best practices for infection control, improving overall facility standards.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Supported patients' daily living activities, improving their hospital stay experience.
Patient Attendant
Broward Health Coral Springs
06.2019 - 10.2020
- Worked directly with Nurses and Radiology Tech in assuring patients are taken to the correct department to have their test done in a safe and timely manner.
Patient Attendant
Broward General Medical Center
03.2012 - 06.2019
- Worked directly with Nurses n Radiology Tech in assuring patients are taken to the correct department to have their test done in a safe and timely manner.
Customer Service Representative
Precision Responce Center
01.2006 - 02.2010
- Described product to customers and accurately explained details and care of merchandise.
- Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
Education
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ATI Career Training Center
Fort Lauderdale, FLMedical Administrative Associate - Nursing
01.2006
Skills
- Team leadership
- Self-motivated
- Strong verbal communication
- Extremely organized
- Ability to multi-task
- Extremely good people skills
Certification
- Home Heath Aide
- Domestic Violence
- Alzheimer's Disease
- HIPPA
- HIV/AIDS
- OSHA
- Phlebotomy
- EKG
- Certified Nursing Assistant
Accomplishments
Employee of the month
Shining Stars
Customer Service Award
Timeline
Patient Care Technician
Broward Health Coral Springs
10.2020 - 01.2026
Patient Attendant
Broward Health Coral Springs
06.2019 - 10.2020
Patient Attendant
Broward General Medical Center
03.2012 - 06.2019
Customer Service Representative
Precision Responce Center
01.2006 - 02.2010
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ATI Career Training Center