Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Latoya Evans

N Las Vegas

Summary

To build a long-term career in a customer service field with opportunities for career growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Family Service Specialist II

State of Nevada
Las Vegas, NV
07.2023 - Current
  • Provides professional casework and eligibility services, often focusing on public assistance. I assess family needs, develop case plans, and determine eligibility for programs like Medicaid, Snap or TANF.

Administrative Assistant I

State of Nevada Department of Welfare
Las Vegas, NV
01.2023 - 07.2023
  • Register applications for public assistance, assist with paper applications, Indexing, scanning documents, filling and answering phones.

Process Assistant

Amazon
Las Vegas, NV
05.2018 - 08.2022
  • I was in charge of packaging over 1500 USPS packages and out-of-state packages daily, sending them to the correct location for all customers as well as directing problem solve packages.

Assist Manager/Supervisor

Starbucks
San Diego, CA
05.2007 - 06.2018
  • Open or close facility, deposits, cash register, inventory upkeep, customer service, clean facility, schedules and supervised breaks and lunches.

Education

High school diploma - undefined

Mount Miguel High School
San Diego, CA
06-2001

Skills

  • Packaging
  • Order Picking
  • Shift Management
  • Cash Handling
  • Inventory Control
  • Shipping & Receiving
  • POS
  • Load & Unload
  • Store Management Experience
  • Food Safety
  • CUSTOMER SERVICE
  • Warehouse Experience

Certification

Driver's License

Additional Information

  • Authorized to work in the US for any employer
  • SKILLS & ABILITIES
  • I have over 20 years in customer service, 12 years plus of Starbucks experience, as well as 20+ years in management.

Timeline

Family Service Specialist II

State of Nevada
07.2023 - Current

Administrative Assistant I

State of Nevada Department of Welfare
01.2023 - 07.2023

Process Assistant

Amazon
05.2018 - 08.2022

Assist Manager/Supervisor

Starbucks
05.2007 - 06.2018

High school diploma - undefined

Mount Miguel High School