Dedicated, hardworking, reliable, and providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
20
20
years of professional experience
Work History
Internship Student
Pitt County Sheriff's Office
Greenville, NC
01.2022 - 04.2022
I am able to shadow deputies in the Sheriff's office to see how things are done. I was able to go to court, patrol, investigation, forensics, front desk, civil, and SRO's. It was an eye opener. I was able to ask questions and was able to network with different people within the Sheriff's Office. I really enjoyed myself and learned so much.
Experience
Teaching Assistant
Cornerstone Christian Child Development Center
Greenville, NC
12.2019 - Current
Established positive relationships with students, parents, fellow teachers and director
Their duties include writing lesson plans, managing classroom behavior, and providing after-school tutoring
Make lesson plans I also, help assist other teachers in a variety of functions, that including observing, supervising, and disciplining children, organizational duties, and optimizing the learning and play environment
They may work with other assistant teachers to further aid the teachers and support students
Also, work in the three-year-old room during the day before the school-age kids come from school.
Cash Counting Associate
Jc penny
Greenville, NC
06.2019 - 03.2020
Customer Service
Sort and count paper money, using automatic currency-counting machine
Verities and protects currency by following all cash control and security guidelines
Encodes check sand bundles of money to prepare daily bank deposit
Order changes as needed
Enters vouchers to re-class expenses, and to account for monies brought into or taken out of the cash room
Answered incoming telephone calls to provide store, products and services information
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Michaels Arts and Crafts
Greenville, NC
03.2015 - 10.2015
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
Maintain promotions and advertisements
Assist in floor moves, merchandising, display maintenance, and housekeeping
Assist in processing and replenishing merchandise and monitoring floor stock
Aid customers in locating merchandise
Assist in completing price changes within the department
Assist in ringing up sales at registers and/or bagging merchandise
Any other tasks as assigned from time to time by any manager
Kids club /Kids summer camp: Doing arts and crafts with kids every Saturday day and the summer when school is out for the summer.
Office Specialist
Michaels Arts and Crafts
Greenville, NC
07.2007 - 10.2015
A Key holder
Customer Service
Responsible for making sure all the registers are not short of any money and for the deposit to the bank
Code, compute, verify post, reconcile, and/or update standard documents and financial transactions
Reviews reports and printouts to identify and trace source of error and make necessary corrections; performs technical or complex verification and reconciliation activities
Ensures office staff is informed of new or revised procedures and any pertinent information regarding assigned function(s); updates related policy/procedure manuals
Write summary reports and trend analyses
A key holder when cashier needed a key turn during a return and when cashier needs cash in register.
Support Specialist
Michaels Arts and Crafts
Greenville, NC
09.2007 - 02.2015
Customer services create a welcoming environment for customers
Sales consultant and sales Generations drive sales to meet or exceed established goals
Ensures consistent presentation standard in their departments
Cashier, in store recovery, and customer service our customers deserve
Accomplishments:
Have new customers come back
Help customer with project ideas
Have customers to buy extra items they will need to complete their project
Showing customers that I care.
Education
Bachelor of Science - Criminal Justice
North Carolina Wesleyan College
Rocky Mount, NC
05.2022
Associate of Science - Occupational Technology
Pitt Community College
05.2013
High School Diploma - undefined
J.H. Rose High
05.2003
Skills
Maintaining safe environments
Excel
Early childhood education
First Aid/CPR
Working collaboratively
Relationship building
Active listening
Leadership Skills
Skills Used:
Cashier, communication skills, sales techniques, knowledge in arts and crafts, Sales and upselling, willingness, and ability to inspire customers
Sales Associate/CashierMichaels Arts and Crafts - Greenville, NC08/2003 - 02/2007
Ensure that each customer receives outstanding service by providing afriendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge, and all other aspects of customer service
Maintain awareness of all promotions and advertisements
Assist in floor moves, merchandising, display maintenance, and housekeeping
Assist in processing and replenishing merchandise and monitoring floor stock
Aid customers in locating merchandise
Assist in completing price changes within the department
Assist in ringing up sales at registers and/or bagging merchandise
Any other tasks as assigned from time to time by any manager