LATOYA GORDON
Lawrenceville,GA
Summary
Bilingual professional with a strong background in legal document management and client relations. Enhanced processes through effective bilingual interpretation and meticulous case file preparation, ensuring compliance and confidentiality. Committed to supporting team goals and streamlining operations in high-pressure legal environments.
Overview
22
22
years of professional experience
Work History
Bilingual Court Clerk
Clayton County State Court
Jonesboro, GA
01.2025 - 09.2026
- Processed legal documents and updated court records in case management software to support compliance with judicial procedures.
- Managed filing and retrieval of case files, ensuring adherence to document control and confidentiality protocols.
- Maintained confidentiality of case information to ensure compliance with legal standards for all case information and court proceedings.
- Supported process improvements for document tracking systems, enhancing accuracy of case status updates across departments.
- Conducted thorough GCIC background checks to verify applicant information. Updated updated GCIC background checks.
Bilingual Legal Assistant
Kenney & Medina P.C.
Suwanee, GA
06.2023 - 08.2024
- Assisted in successful court proceedings by accurate bilingual interpretation services during trials and hearings.
- Enhanced client communication by providing bilingual legal support in both English and Spanish.
- Translate and interpret for an attorney and client during consultations, mediations, and court.
- Translated legal documents for clarity and accuracy.
- Developed strong rapport with clients through attentive listening skills and empathetic understanding of their situations.
- Ensured accuracy of legal documentation by drafting contracts, pleadings, and motions to meet filing requirements.
- Expedited case resolutions through research of relevant legal statutes and precedents to inform case strategies.
- Streamlined case management by organizing documents and resources to support attorneys' workflows.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Reduced clerical errors with thorough proofreading of legal documents prior to submission or filing.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Manage and maintain organized client files for over 250 clients.
- Monitor court calendars and oversee client file preparation.
- Assisted clients via phone in both English and Spanish.
- Supported office management by overseeing administrative tasks such as maintaining supplies inventory, filing systems, and expense tracking.
Bilingual Translator Immigration Paralegal
Law, Glenn Cooper and Associates
Norcross, GA
09.2021 - 09.2022
- Operate legal software like Cerenade and MyCase.
- Prepare immigration work permits and various petitions.
- Illustrated green card and immigration processes and managed communication channels to provide a high level of service and consultation for immigration inquiries.
- Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
- Maintained immigration attorneys' schedules to enable timely client service delivery and promoted the firm's income growth.
- Monitored immigration law developments and procedural changes, enhancing client service quality and case outcomes.
- Prepared client case files and verified inclusion of required documentation for compliance and accuracy.
- Drove continuous improvement in day-to-day processes and transformation initiatives that resulted in impactful evolution.
- Interacted with telephone callers and answered questions about immigration attorneys' services.
- Met with clients to gather information, prepare documentation and determine necessary actions.
- Assisted clients with immigration application completion to improve the timeliness of case review and disposition.
- Liaised with immigration-related service providers, ensuring high-quality client services and effective communication.
- Provide the United States Citizenship and Immigration Services (USCIS) with information about case changes or problems.
- Communicate with individuals who speak one of two languages.
- Choosing a course of action defining objectives and evaluating outcomes.
- Ability to work/ communicate with clients/ customers in a professional manner.
- Proven customer service skills.
- Translate documents from English to Spanish.
- Enter and draft contracts/ Post payments.
- Provided foundational immigration services to clients.
- Demonstrated strong organizational skills while maintaining a positive attitude.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Reviewed, edited, and proofread legislation drafts for clarity and accuracy.
Bilingual Legal Assistant
Moreira Garcia & Associates
Norcross, GA
08.2019 - 03.2020
Bilingual Office Clerk
Gwinnett County Public School
Suwanee, GA
07.2019 - 08.2019
Bilingual Administrative Assistant Manager
G&P HOME REPAIRS
Lawrenceville, GA
11.2013 - 01.2019
Medical Insurance Billing and Coding Specialist
Suwanee Pediatrics
Suwanee, GA
04.2013 - 08.2013
Bilingual Receptionist
C&C Trade Bindery
Tucker, GA
03.2007 - 02.2010
Front Desk Agent
Delta Global, Airline
Atlanta, GA
02.2005 - 01.2006
Education
Associate of Science -
Everest Institute
GASkills
- Immigration Regulations
- Case File Preparation
- Petition Coordination
- Immigration strategies
- Documentation
- Legal Notarization
- Legal software
- Microsoft Word
- Microsoft PowerPoint
- Office suite skills
- Office Scheduling
- Calendar management
- Administrative
- Client Communication
- Client relations
- Client support
- File Organization
- Organizational skills
- Bilingual (Spanish)
- Communication skills
- Calendar management
Timeline
Bilingual Court Clerk
Clayton County State Court
01.2025 - 09.2026
Bilingual Legal Assistant
Kenney & Medina P.C.
06.2023 - 08.2024
Bilingual Translator Immigration Paralegal
Law, Glenn Cooper and Associates
09.2021 - 09.2022
Bilingual Legal Assistant
Moreira Garcia & Associates
08.2019 - 03.2020
Bilingual Office Clerk
Gwinnett County Public School
07.2019 - 08.2019
Bilingual Administrative Assistant Manager
G&P HOME REPAIRS
11.2013 - 01.2019
Medical Insurance Billing and Coding Specialist
Suwanee Pediatrics
04.2013 - 08.2013
Bilingual Receptionist
C&C Trade Bindery
03.2007 - 02.2010
Front Desk Agent
Delta Global, Airline
02.2005 - 01.2006
Associate of Science -
Everest Institute