LaToya Gorham
Clayton,NC
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
18
18
years of professional experience
Work History
Certified Medical Assistant
Raleigh Orthopaedic Clinic
Raleigh , NC
2023.06 - 2023.12
- Room patients to see provider
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Scheduled appointments for patients via phone and in person.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Population Support Specialist
UNC Physicians Network
2016.10 - 2023.05
- Adaptable and proficient in learning new concepts quickly and efficiently, Worked effectively in fast-paced environments, Gained strong leadership skills by managing projects from start to finish, Acted as team leader in group projects, delegating tasks and providing feedback, Skilled at working independently and collaboratively in team environment, Passionate about learning and committed to continual improvement, Conduct insurance authorization for Nutritional counseling
Clinical Support Technician
UNC Healthcare
2015.08 - 2016.10
- Delivered quality, comprehensive services to customers through team approach, Entered patient follow-up appointments into operating system, Prepared initial delivery tickets and checked demographic info on new patients, Collaborated with physician to verify capture of care coordination billable minutes, Assisted patients with therapy exercises as specified by care team, Answered patient inquiries and provided information about healthcare services
Medical Assistant Externship
Piedmont Health Scott Clinic
2016.07 - 2016.09
- Administered injections, medications, and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, and patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Nursing Assistant
Duke Cancer Center
2014.02 - 2015.08
- Roomed patients for clinic appointments with providers; Obtain vital signs, height, and weight daily
- Stocked exam rooms as needed for efficient clinic flow
- Cleaned instruments used for procedures, High-Level Disinfectant champion for a Cancer clinic
- Served as Preceptor for onboarding multiple Nursing Assistants, Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.,
- Cleaned equipment with proper cleaning products after each patient transport to reduce instances of infection
- Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor.
Nursing Assistant
Duke University Health System
2011.05 - 2014.02
- Documented and report abnormal results to physician and or nursing staff, Collected urine and stool specimens and transport to lab as needed, Obtained blood sugar levels from patients with capillary sticks, Set up patient rooms for new admissions at least 7 a day
Cna/medication Technician (supervisor in Charge)
Liberty Commons Nursing and Rehab
Burlington , WY
2006.05 - 2011.05
- Scheduled daily patient assignments for Nursing Assistants
- Educated patients on self-care techniques that would help them maintain their independence.
- Administered medications under the supervision of a licensed nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Cared for residents in an assisted living facility and delivered high-quality support to meet needs
- Performed vital sign assessments, such as taking blood pressure and temperature.
Education
Associate of Applied Science in Medical Assisting -
Purdue Global
12.2016
Skills
- BLS Certification
- Certified Medication Technician
- Registered Medical Assistant (AMT)
- Certified Nursing Assistant (NC)
Timeline
Certified Medical Assistant
Raleigh Orthopaedic Clinic
2023.06 - 2023.12
Population Support Specialist
UNC Physicians Network
2016.10 - 2023.05
Medical Assistant Externship
Piedmont Health Scott Clinic
2016.07 - 2016.09
Clinical Support Technician
UNC Healthcare
2015.08 - 2016.10
Nursing Assistant
Duke Cancer Center
2014.02 - 2015.08
Nursing Assistant
Duke University Health System
2011.05 - 2014.02
Cna/medication Technician (supervisor in Charge)
Liberty Commons Nursing and Rehab
2006.05 - 2011.05
Associate of Applied Science in Medical Assisting -
Purdue Global
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