Winter Coles
Belle Plaine
Summary
Dedicated medical assistant with extensive experience in direct patient care and medical office management. Proven track record of achieving high patient satisfaction through effective communication and interpersonal skills. Committed to maintaining compliance with regulatory standards and practice guidelines.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Unity Point St. Luke's
Cedar Rapids
04.2022 - Current
- Managed electronic health records and updated patient information efficiently.
- Administered medications and vaccinations according to established protocols.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
Assistant Store Manager
Dollar General Market
Belle Plaine
08.2020 - 04.2022
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies and customer service standards.
- Oversaw inventory management and organized stockroom for efficiency.
- Ensured compliance with safety and sanitation regulations throughout the store.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
Associate of Science - Medical Assistant
Kirkwood Community College
Cedar Rapids, IA08-2021
Skills
- patient assessment
- medication administration
- vital signs monitoring
- wound care
- exam room preparation
- electronic health records
- specimen processing
- BLS certification
- Specimen processing
- Wound care
- effective communication
Timeline
Certified Medical Assistant
Unity Point St. Luke's
04.2022 - Current
Assistant Store Manager
Dollar General Market
08.2020 - 04.2022
Associate of Science - Medical Assistant
Kirkwood Community College