Latoya Harrison
Lithonia,Georgia
Summary
Dedicated professional with extensive experience in medication history and pharmaceutical care. Expertise in medication reconciliation, clinical documentation, and patient communication to ensure optimal outcomes. Proven ability to collect accurate medication data and collaborate effectively within healthcare teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medication History Specialist
WellStar Kennestone Hospital
06.2023 - Current
- Ensured accurate patient records by conducting comprehensive medication history interviews.
- Clarified patient medication lists by contacting pharmacies and healthcare facilities.
- Delivered exceptional customer service during interactions with patients and families.
- Facilitated communication between patients, pharmacists, and physicians regarding medication issues.
- Prepared accurate medication doses according to healthcare provider's administration records.
Referral Coordinator
Grady Health System, Infectious Disease Center
03.2021 - 05.2023
- Enhanced patient-provider communication through effective scheduling and follow-up processes.
- Coordinated specialist appointments for clients, ensuring timely healthcare access.
- Provided patients with prompt updates on referral statuses and inquiries.
- Managed referral requests from patients and healthcare professionals efficiently.
- Facilitated collaboration among primary care physicians, specialists, and patients for optimal service access.
Medication Access Coordinator/Pharmacy Technician
Grady Health System, Infectious Disease Center
05.2014 - 03.2021
- 8 year's experience in the HIV/AIDS community patient advocate
- Assists patient with manufactures copay cards to help reduce copay on antiviral therapy
- Assists patient with patient assistance program directly from manufactures
- Knowledgeable of HRSA/CAREWARE application
- Proficient in EPIC, RX30, Symphony, Excel, and Sharepointaddress, sent
- Team member in specialty delivery mail order program , called patient monthly to scheduled delivery of medications, requested refills, verified delivery address, sent medication to patient through Apple Courier or UPS
Pharmacy Technician
CVS Pharmacy
01.2013 - 05.2014
- Processed prescriptions accurately and efficiently to ensure timely patient service.
- Maintained inventory levels by performing regular stock checks and ordering supplies as needed.
- Assisted pharmacists in preparing and dispensing medications while adhering to safety protocols.
- Trained new pharmacy technicians on workflow procedures and customer service standards.
Education
High School Diploma -
Tucker High School
Tucker, GA06-1996
Certification
- CPhT - Certified Pharmacy Technician
PTCB Certification number 30295182
- Licensed:
State of Georgia-Pharmacy Technician - PHTC 18289
Timeline
Medication History Specialist
WellStar Kennestone Hospital
06.2023 - Current
Referral Coordinator
Grady Health System, Infectious Disease Center
03.2021 - 05.2023
Medication Access Coordinator/Pharmacy Technician
Grady Health System, Infectious Disease Center
05.2014 - 03.2021
Pharmacy Technician
CVS Pharmacy
01.2013 - 05.2014
High School Diploma -
Tucker High School